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Roundhouse Resort: Traveler Reviews

5829 Buck Springs Rd, Pinetop, AZ 85935
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Roundhouse Resort
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25 reviews from our community

    Trip type
Traveler rating
    9
    11
    3
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    2
Date Rating
Tustin, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Home away from Home...”
4 of 5 stars Reviewed March 9, 2013

We confirmed our exchange through RCI in August for our December Trip. As you may expect, we were counting down the months. We arrived late the day of check-in from a 11 hour drive. We were able to check in with no problems. The staff was very nice and very accommodating.

We had a 1 bdr/1bath unit with a full kitchen on the second floor. It was very quiet - though they had mentioned the resort was full at the time, it felt like we were the only people there. It always amazes me when the resort suite is larger than my actual apartment.

The kitchen was stocked with nearly every tool we needed, only thing we missed was a cookie sheet for things like biscuits or cookies. We brought our crockpot to use. This was a great way for us to prep and cook dinners all day while we were out skiing or touring the area and come back to a nice bowl of hot chili. we found out later that they have cookie sheets at the front desk, if we just asked. By then, it didn't matter much.

The TV was small... we weren't there to watch TV, but it was a it outdated technology wise. They were still working on getting wifi hooked up - they said by the end of Feb at the latest, so hopefully they have that hooked up now. The only other issue I had was with the bed - it was so firm that I woke up the first morning in pain from being so stiff. I might as well have been sleeping on the floor. Meanwhile my fiance had the best night's sleep he's had in years. They did provide a foam matress cover to be used. I folded it up and placed it on my side. After that, all was well.

We went to the week's start resort info session. This wasn't to sell you a timeshare, but to make sure you understood the property rules (very standard stuff) and so you were aware of all the amenities and where to dispose of trash, where to get ice etc. Also, the staff was very knowledgeable about all the various activities in the area. We wanted to go Horseback Riding in the snow. They provided us with the contact information for a local stable and we were able to make arrangements to do so.

I wouldn't say this was a luxury resort, but it was a nice cozy comfy time. They have an indoor pool, rec center, and a hot tub. It was very wonderful to see the snow fall from the room. They did a good job of keeping the lots and roads clear of snow. We will probably return some day. It was a great value.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Value!”
5 of 5 stars Reviewed March 4, 2013

Nestled in the pines, The Roundhouse Resort is quiet and peaceful, even when most of it's rooms are filled. We had a large one bedroom unit with a fully equiped kitchen/living room that was spacious and well appointed. We decided not to do much cooking in our room, but it was nice to have a full size refrigerator, microwave and sink available in order to prepare the snacks we ate while kicking back and enjoying relaxing in our unit. We loved that the huge lava fireplace in the Atrium in the Lodge was right outside our door; it is definately the place to relax after a full day of hiking on the Rim. Chuck, the front desk supervisor, couldn't have been more helpful or friendly. He gave us excellent reccomendations on places to eat and things to do. This Resort is one to visit in every season of the year!

Room Tip: The rooms at the Lodge have internet access and you can go sit out by the fireplace in your pjs beca...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Fine time in the Pines”
5 of 5 stars Reviewed February 27, 2013

What a lovely surprise! We stayed in a ground floor newly remodeled studio #139 and it was good for the two of us. Had a problem with the noise of the heating unit but everything else was perfect. Loved our unit and the big picture windows, full kitchen, great bathroom, king size bath,nice tv. Also the property has a indoor heated pool, hottub, racketball, pingpong, outdoor playground, 1$ dvd rentals, books, Saturday breakfast. But best of all are the wonderful staff!! Good parking, Could not ask for a better stay in the pines. I cannot wait to go back.

Room Tip: Do not overpack, they provide everthing, irons, kitchenware,ect. plenty of good stores in town. All...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“White Winter! 2 bd/2bath unit”
5 of 5 stars Reviewed January 14, 2013

We choice roundhouse resort thru our timeshare rental options (trading places). We got a smoking deal for a 2 bedroom/2 bath for a week at prime time of the season. Our family heads up every year for our yearly ski trip. We picked the perfect time again.....the snow was excellent for our young son and there was plenty of it around the resort for him to have lots of fun! We didn't get a complete picture of what the 2 bedroom units actually looked like off the website, so i rely on sites like trip advisor for my updated information. They had a few pics, but nothing that won my heart. I heard alot of different reviews about the units. Most of the pics looked old with old furniture and old fixtures. I seen one that said lodge room and it looked updated so i requested it. They never guarantee any requests, so I just had to wait to find out...but called several times to make sure our request was in the system, and to our suprise, we did get the lodge room #111 inside the atrium. It was a nice room, Not as big as I would of liked. the bedrooms were very small. They were late at check in time, but they made it up to us by offering free movie rentals during the week. The jacuzzi was down the whole time we were there, and they offered a dinner that they had to cancel due to lack of workers available. Overall, I would recommend this resort and would definately stay again. The fireplace in the atrium was my highligh! Wonderful staff. Thanks everyone for making our stay a pleasant one!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
1 review
“Pleasantly surprised”
4 of 5 stars Reviewed November 12, 2012

Thanks to a nicely-priced LivingSocial deal we stayed at the Roundhouse Resort in Boardwalk unit 139 from November 9-11. We weren't sure what to expect given the pictures on their outdated website and the low cost of the room, but we were pleasantly surprised. We had a wonderful time!

The room was nice and clean when we arrived. There was a small kitchen area stocked with plates, bowls, utensils, cookware, mugs, glasses, dishsoap, etc. It was lovely to be able to cook meals there and avoid the extra expense and calories of eating out. We also enjoyed having a DVD player in the room and free wifi.

We didn't have many interactions with the staff, but when we did they were courteous and accommodating.

Our only real complaint is that the bed and pillows did not sleep well. The king bed was much too soft for our taste. The kids didn't have any complaints about the queen pull out.

We're thinking of making this a yearly fall or winter trip. We love the area and would definitely consider staying at the Roundhouse again, especially if we can find another LivingSocial deal.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jennifer D about Roundhouse Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roundhouse Resort

Address: 5829 Buck Springs Rd, Pinetop, AZ 85935
Region: United States > Arizona > Pinetop
Hotel Style:
Ranked #1 of 5 Specialty lodging in Pinetop

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