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“WE RECOMMEND IT” 5 of 5 stars
Review of Residence Inn Phoenix North/Happy Valley

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Residence Inn Phoenix North/Happy Valley
3.0 of 5 Hotel   |   2035 West Whispering Wind Drive, Phoenix, AZ 85085 (Deer Valley)   |  
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Ranked #12 of 175 Hotels in Phoenix
Certificate of Excellence 2014
MO
1 review
“WE RECOMMEND IT”
5 of 5 stars Reviewed October 11, 2009

Our experience was excellent and the accommodations were great.

The Residence Inn facility is new, neat and clean, quiet, and well kept. The service was incredible and the hotel staff was very friendly, courteous and helpful. Initially, finding the hotel was a challenge because it is located in such a new area that our gpx navigation system was confused, too. But, we found it pretty quick. Our room was cleaned early each morning (before 10:00) and we really have no complaints whatsoever. Parking spaces are available in front, back and on both sides of the hotel. Breakfast was served in the first floor dining area each morning from 6:00 to 9:00, but we always dined at nearby restaurants instead. There are many fast food restaurants and other stores (including Wal-Mart) located very close to the hotel which is very convenient . The pool area is shared with Courtyard by the Marriott and located between Residence Inn and Courtyard by the Marriott. The pool area is large and well maintained. The exercise room is great and the laundry facilities are adequate and very convenient. The next time we visit Phoenix, we will definitely stay at Residence Inn/Happy Valley.

  • Liked — The comfort and location of the hotel.
  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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97 reviews from our community

Traveler rating
    66
    20
    7
    3
    1
See reviews for
36
20
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Dana Point, California
Top Contributor
204 reviews 204 reviews
61 hotel reviews
Reviews in 72 cities Reviews in 72 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed March 13, 2009

Stayed in this hotel for several days while visiting family in Phoenix. It was perfect for our needs. The kitchen contained a full-size refrigerator, dishwater and two-burner stove. It was well equipped with, among other items, utensils, toaster, full-size coffee maker, dish towels, dishes and bowls, glasses (not plastic) and even sharp knives. They thought of everything! The dining table and large desk were handy. The living/kitchen area was completely separated from the bedroom with doors, not with just partial walls as in some other so-called suite hotels. There were two good-sized closets and a vanity area separated from the toilet and shower room by a door. There were large TV's in the living area and bedroom. The breakfast wasbetter than most hotel buffet breakfasts that I've experienced. Particularly enjoyed being able to make my own waffles and there were several selections of hot food each day. The front desk staff and breakfast service persons were friendly and helpful. Although it was too cold to use it, the pool was large and attractive. The self service laundry was nice, although we did not need use it. The hotel and the rooms are very attractive. We would definitely return.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis
Top Contributor
197 reviews 197 reviews
56 hotel reviews
Reviews in 108 cities Reviews in 108 cities
159 helpful votes 159 helpful votes
2 of 5 stars Reviewed January 3, 2009

This is a new hotel (built in 2007), but needs lots of improvements. Staff is rude an far from helpful. The breakfast is the worst at any RI I have stayed in. Wallpaper is peeling, as are the doors in the rooms. Beds were missing sheets and when we asked for more, the staff was unhelpful and gave us pillowcases instead. There were no towels at the pool. Worst of all, there was a very unusual and loud noise in the room, like a model airplane or something. It's hard to believe this is a RI.

  • Disliked — everything
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 30, 2008

Great mid-range hotel. All new, very clean, and the decor is welcoming and nice. This hotel shares a pool with a Courtyard by Marriott (also new), which is on the same lot and a bit less expensive.

Our room and the kitchen in it were very nice, hotel employees were helpful, and we were happily surprised to get a free, warm breakfast buffet daily with the room. The hotel is conveniently located in a huge new shopping area, which includes, e.g., a WalMart grocery store, Lowes, Barnes and Noble, Starbucks, and a bunch of other restaurants, stores and theaters.

The hotel is very convenient to the highway (Interstate 17). Took us about 25 minutes without traffic to get from the airport car rental place to the hotel (get off on Exit 218). Interestingly, though, our GPS system could not find the hotel, presumably because the area is so new.

I'd stay here again. Nice, clean place, easy to get to.

fourdoor

  • Liked — clean, new
  • Disliked — (no complaints)
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 16, 2008

When travelling on business I prefer hotels with kitchen facilities so booked this as it was reasonably close to work. I normally consider Residence Inn comfortable but don't particularly look for them over other brands. It just so happened this was closest to work with the room facilities I like.

I really enjoyed this hotel, it is pretty new so feels clean and fresh, the staff were very helpful in advising local restaurants and the facilities were excellent. Complimentary breakfast was good with a decent selection (if a little samey after 2 weeks), the gym was reasonable and pool a decent size. There is an attached Marriott Courtyard with a bar if you need a beer, although the managers reception (Mon to Wed) has a selection of beers and wine.

The WiFi access was free and resonably fast, but tended to slow down in the evening - just the numbers accessing it I guess.

Overall this was an excellent hotel at the price, not a 5* hotel but 5* for what it gave at the price - recommended.

  • Liked — The overall experience
  • Disliked — The slow lift (elevator) - but its only 5 floors high
  • Stayed November 2008, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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roomcritic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2008

This is a new hotel and the decor is very nice. We stayed in room 418 (a 2 bedroom) for a week and the room is nice, the grounds are very clean, breakfast is good and the pool is huge and uncrowded. Also a very nice a exercise room with airconditioning.

The staff at this hotel is great - very helpful and knowledgeable.

The only complaint I have about this hotel is that all the 2 bedroom suites are located directly above the sports center (tennis courts, basketball court) and people are allowed to use this area until 11 p.m. What happens is that teenagers use it as a skateboard park and gathering place so we heard loud voices, yelling, loud laughter, basketball games and tennis matches up until 11 o.m. every night. The staff tries their hardest to keep the noise down, but there are people using this sports court at night who are not staying there - people who have just jumped the fence to use the pool, the covered tables and the sports court, so it is hard for the staff to man the front desk and keep track of what is going on in the courtyard. It would be better if they kept the sports court open until 7 p.m. and then closed it.

Because of this, we would most likely not stay there again.

  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2008

I was actually bumped from one Residence Inn in Glendale and moved 21 miles away to the Happy Valley Location. At first I was pretty mad, and did let anyone on the other end of an 800 number know.

However after staying at the hotel, I have to say this was the best Marriott experience I have ever had. Maybe it was because I had complained so much before arriving, or perhaps the hotel is just that great.

The rooms are very spacious, the staff is more than spectaular and I cannot say one bad thing about this hotel, besides location. It was somewhat far from the stadium, and the fair grounds the reasons for my trip. However once I got over the mileage, my overall exeperience at the hotel was exceptional.

I would stay here again in an instant.

  • Liked — The room was beautiful and the staff is very friendly
  • Disliked — Nothing really had an exceptional experience.
  • Stayed October 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Phoenix North/Happy Valley

Address: 2035 West Whispering Wind Drive, Phoenix, AZ 85085
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#26 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix North/Happy Valley 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Residence Inn Phoenix North Happy Valley is a convenient location for catching a game at Surprise Stadium or the University of Phoenix Stadium, or shopping at Norterra and Happy Valley Town Center. Guest rooms feature a full kitchen, complimentary high-speed Internet Access, and fine bedding. The property also offers complimentary hot breakfast and evening reception, a heated outdoor pool, whirlpool, fitness room, and is even pet-friendly. ... more   less 
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Also Known As:
Residence Inn Phoenix North/Happy Valley Hotel Phoenix
Phoenix Residence Inn

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