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“We love staying here” 4 of 5 stars
Review of Legacy Golf Resort

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Legacy Golf Resort
3.5 of 5 Resort   |   6808 South 32nd St., Phoenix, AZ 85042   |  
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Ranked #50 of 174 Hotels in Phoenix
Cork, Ireland
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“We love staying here”
4 of 5 stars Reviewed June 8, 2014

We've stayed here twice & arranged for our son and his wife to stay here also. As Shell Vacations Club owners this is one of our favorites. The units are beautifully decorated & comfortable. The pool & hot tubs (one for just adults) are beautiful as well. We have eaten in the restaurant twice & had outstanding meals both times.

Highly recommend! We don't play golf so cannot comment on that aspect.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, June 10, 2014
Thank you for taking the time to share your experiences with us, Kjh!

I’m so pleased you had an opportunity to fully enjoy our pool and spa facilities, as well as our on-site dining facilities. I was delighted to be able to share your compliments with our Executive Chef, Derek.

We sincerely appreciate your family’s continued loyalty, and look forward to welcoming you back again!

Regards,

Michele A. Caminidi
Resort Manager
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425 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
lanex
Top Contributor
257 reviews 257 reviews
30 hotel reviews
Reviews in 61 cities Reviews in 61 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed June 8, 2014

We rented a one bedroom unit that comes with a full kitchen. Although this is a golf resort and we do not play golf we had a really enjoyable time. Nice pool facilities and good fitness area. Grounds are kept up very well and we enjoyed walking. Good restaurant at golf course. Front desk people were delightful. We had one minor problem with a garbage disposal that was resolved in less than 15 minutes and the front desk called us back to make sure that we were satisfied. Only about 10-15 minutes from downtown and right near South Mountain.

Room Tip: we chose a 2nd floor room in building 1 that had a view both of the pool and the golf course
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, June 9, 2014
Hello Robert,

Speaking on behalf of the entire Legacy family, thank you for this great review!

Each of our associates is empowered to deliver a great experience and “wow” our customers’ needs at every opportunity. I’m beyond thrilled to learn that their commitment contributed to your enjoyment!

Should your travel plans find you once again in the Phoenix, please consider The Legacy your ‘home away from home!’

Regards,

Michele A. Caminidi
Resort Manager
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1 review
5 of 5 stars Reviewed May 28, 2014 via mobile

The view inside the resort was amazing. The golf course was in excellent shape, and the members I golfed with were very friendly. The customer service was off the charts, and the deals were great. Very happy with my experience and excited to go back.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, June 10, 2014
What a nice review, Sean …. Thank you!
It was a real pleasure to hear that our associates made you feel welcome and appreciated.

I certainly value your taking time to share your impressions … and look forward to welcoming you back again!

Regards,

Michele A. Caminidi
Resort Manager
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Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 20, 2014

We really enjoyed our Mid-May stay at the Legacy Golf Resort in Phoenix. Our studio suite was clean and comfortable, the staff always helpful. Our second floor view overlooking the golf course was pleasant. We really enjoyed the pool - it's shaped like an enormous "D" with an island in the middle. There are multiple shallow areas within the "D" so even when the pool was quite busy there was still sufficient area for children to play.

Room Tip: There is a building (Casita 1?) right by the pool that I wouldn't recommend staying in since the...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, May 22, 2014
Thank you for your nice words, Krysta!

I’m gratified to learn how much you all enjoyed your visit -- particularly time spent at our family-friendly pool and spa facilities.
We’re flattered to be a part of your enjoyment, and hope to have an opportunity to welcome you back again someday!

Regards,

Michele A. Caminidi
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed May 15, 2014

We have visited this location previously and are here for our daughter's graduation with family this week. We're disappointed in the service here. Check in and out with extended family seems to be something that staff doesn't know how to handle or accommodate. We're disappointed we used our previous points here compared to the wonderful Napa and Hawaii locations we've visited.

  • Stayed May 2014
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, May 16, 2014
Hello Cyndi,

We’re disappointed to learn you and your family members’ interaction with our associates did not meet your expectations.

This is certainly not in keeping with Wyndham’s “Count On Me” service to which we hold ourselves accountable.

I welcome the opportunity to discuss your stay in further detail. Please feel free to contact me directly at #602.305.6337 or via e-mail: kelli.augustyn@wyn.com

Thank you,

Kelli Augustyn
Assistant Resort Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014 via mobile

I visited this resort on a whim wanting to play some golf and get out of the New Jersey weather. I was there in January and I was treated like a King. The suite was excellent, very spacious and clean. I was on the first floor which I prefer, close to the pool and walking distance from the golf course which was in immaculate condition. This resort is also close to the Ravin golf course which I did not get a chance to visit. I will be returning to the Legacy again. Thanks guys for all you did to make my trip wonderful.

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, May 5, 2014
Hello Anthony,
It was a real pleasure to hear you enjoyed a great "Legacy experience"!

Our associates strive to always go the extra mile -- demonstrating our commitment and desire to exceed our customers' expectations. Thank you for letting us know you were treated like a King!

We look forward to seeing you again!

Regards,

Michele A. Caminidi
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Nevada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 25, 2014

We just spent a week at the Legacy Golf Resort in Phoenix. We had a very good time, and our one bedroom was comfortable and quiet. We were a little concerned getting there because some parts of the area look a little sketchy.
In the resort, you feel very safe and out of reach. The on-site golf course was a blast to play and in very good shape.
The main problem we had was at the pool area. The grounds are clean and well maintained, and there is a drinks and snacks bar which is convenient. My wife uses her wheelchair when she goes to the pool, and at the entrance gate there are only steps to get down to the pool. There is a ramp at the exit gate, but you can't use your key card to enter there. Also, if she was alone, the gate handle to get out is too high for her to reach. No bathrooms at the pool itself, and the ones available are a fair distance away if you have to roll there.
This was a Shell vacation hotel, and I heard that all their properties were purchased by Wyndham, so we'll see if there any big changes in the future.
This hotel is in south Phoenix, and a lot of fine dining is 20-25 minutes away.

Room Tip: Get a golf course facing room for quiet
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager C, General Manager at Legacy Golf Resort, responded to this review, April 30, 2014
Thank you, Jim, for choosing to stay with us on your recent trip to Phoenix … we appreciate your feedback!

It was sincerely gratifying to hear you felt comfortable and enjoyed play on our signature golf course!

I do apologize for the difficulties your wife experienced while trying to access the pool area. I have asked our Director of Maintenance to investigate this situation and see what measures might be taken to facilitate easier entry. Our team constantly strives to exceed guests’ expectations; thus, your feedback is valued – helping us identify those areas needing improvement.

We hope to have an opportunity to welcome you and your wife back again someday!

Regards,

Michele A. Caminidi
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Golf Resort

Address: 6808 South 32nd St., Phoenix, AZ 85042
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#37 Romantic Hotel in Phoenix
#53 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Legacy Golf Resort 3.5*
Number of rooms: 328
Official Description (provided by the hotel):
The Legacy Resort is an oasis of green at the base of Phoenix’s scenic and well known South Mountain. Featuring spacious suites decorated in Spanish mission-style with rich wood cabinetry and earth-toned fabrics and a full kitchen or kitchenette. An on-site 18-hole championship golf course that was named a top 10 Golf Courses to play in Phoenix by Golf Digest. Also a sparkling pool and a deluxe health club, coupled with an endless variety of recreational activities amidst an inviting resort community. Make The Legacy Golf Resort your destination for a romantic getaway, family vacation, reunion or golf outing. We are ready to help you create your legacy. ... more   less 
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Also Known As:
Legacy Golf Hotel Phoenix
Legacy Resort Phoenix
Legacy Hotel Phoenix

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