Wonderful service-- felt like I was visiting an old cousin. He was very accommodating-- forgot his name! I was traveling with my 80 year old mother-- so things had to be "just right"
The rooms were nice and the beds were heavenly, as Hilton chains always are-- but two things that were simply unacceptable-- they had the old AC type units on the wall that were programmed to go off and on all night! It took an IT wizard to navigate through the instructions! It shouldn't be this hard! You're tired and just want to go to bed. The guy said if we just wanted to turn if off- he'd need to call maintenance. Please.
And while taking a shower this morning I found some one else's hair in my bathroom-- disgusting!
Otherwise, all the other touches were here