This was my first experience choosing to stay at ESA. After looking at several reviews, I took a chance and stayed at this location. Half of my stay was to be paid by my employer and the other half was leisure and that portion was a personal expense. I was expecting a promo discount applied to my personal card upon checkout which I have yet to see. I have attempted to reach management but no one responds to my calls nor numerous emails. To my surprise, the credit (more than what was expected) was applied; however, it was extended to my employer's credit card instead of my personal credit card (contrary to my specific instructions). The arranagements prior to check-in were clearly given; however, when I checked in and checked out (checking out took far longer than it needed to), the issues were not resolved. I have yet to hear back from a manager. This was very disappointing. Other than lack of resolution and response from a billing standpoint, the property appearance was "ok", the room was "ok" (standard, clean & clean linens/towels) and the bed was comfortable.
- Also Known As:
- Extended Stayamerica Phoenix-Airport Hotel Phoenix
- Extended Stayamerica Phoenix-Airport Hotel
- Extended Stay America Phoenix
- Phoenix Extended Stay
- Extended Stay Phoenix
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Cheap Tickets, Booking.com, Travelocity, Hotels.com, Asiatravel.com Holdings, Venere and Tingo so you can book your Extended Stay America - Phoenix - Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.