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“For a Budget Traveler” 3 of 5 stars
Review of Sleep Inn Airport

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Sleep Inn Airport
2.0 of 5 Hotel   |   2621 S. 47th Pl., Phoenix, AZ 85034   |  
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Ranked #89 of 174 Hotels in Phoenix
Oregon
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 45 cities Reviews in 45 cities
31 helpful votes 31 helpful votes
“For a Budget Traveler”
3 of 5 stars Reviewed July 25, 2012

My biggest concern was their free airport shuttle; I was afraid that either it would keep us waiting for a long time or it wouldn’t show up at all.
After we picked up our luggage, I immediately called the hotel and asked for the shuttle. I was given clear instructions as to where to wait for the shuttle and it arrived as it was foretold. No problem at all. The trip back to the airport next morning went smooth also. I have to give them kudos for the shuttle being timely and their willingness to accommodate our needs.
The hotel itself is dated. The room was rather small and carpet was worn. Towels and sheets were bit scratchy. The shower was cramped and some part of non-slip tapes was missing. The breakfast area, at least when we were there, was not kept clean and not looked after. Both front desk staff and shuttle drivers are courteous and prompt.
For a budget traveler that needs a quick overnight place to stay near the airport but no more then that.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
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    56
    31
    15
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Pasadena, CA
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 15, 2012

I was there overnight on business. It was late so I appreciated they had a shuttle pick me up. it was clean and the AC worked. I've stayed in Sleep Inns before and their breakfast rooms have been nice and organized. However when I arrived at at 7am, the tables weren't cleaned off. The layout was confusing and the person taking care of it was not "customer service" oriented; short unapologetic responses to requests. Giving her the benefit of the doubt, the place seemed short-staffed.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Guest Relations Manager at Sleep Inn Airport, responded to this review, July 18, 2012
Thank you for notifying us of your experience! Were glad you enjoyed your clean and cool room with free shuttle service to the Phoenix Sky Harbor Airport.
We’re sorry that you experienced an unacceptable breakfast experience that prompted you to this review. Our team appreciates your feedback and ensure that your next stay with us breakfast will be great! Please let me know when you plan on joining us again I would like to anticipate all your needs while you are our guest.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherman, Texas
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 4, 2012

I booked this stay because of an early flight out of Phoenix. Their shuttle was quick to pick us up when we arrived and dropped us off for our early morning flight. It was very hot in Phoenix as we expected and we were relieved when we checked into our room and it was cold. The room was clean and very comfortable. There was a free breakfast that we did not have time for but it looked good. I would recommend this property for anyone looking for a good value close to the airport.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Sleep Inn Airport, responded to this review, July 5, 2012
We are glad you enjoyed your stay and we appreciate you posting the great value! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our team is committed to clean rooms and great service!

Chintu Patel
Sleep Inn Phoenix Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 25, 2012

was a generally pleasant stay at the Sleep Inn where we stayed one night on our way back from the Grand Canyon and enroute back to Boston in May last year. the staff who helped get our bags from the car had to rush off to pick someone up at the airport and so we had to get ourselves to the room with the bags on our own (not a very big deal except we were bushed and had 2 hungry kids on hand). we also had our card charged twice -- it did get refunded later but left me with some anxious moments and had to make follow up calls with the manager in charge who was away traveling at some hoteliers convention. buffet breakfast was nice and the duty manager helpful enough to get us printouts of the airline tickets for the flight that day...nice location as well.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Sleep Inn Airport, responded to this review, July 3, 2012
Thank you for notifying us of your experience. We strive to provide you with the best possible service, and it's important for us to know.

Your patronage is important to us, and we hope that you’ll continue to give us opportunity to serve you. Our goal is to make your stay enjoyable!!!

Thank you again for bringing this matter to our attention.

Best Regards,
Chintu Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
1 review
5 of 5 stars Reviewed June 15, 2012

My home away from home! Due to the nature of my job, I am a frequent guest at the Sleep Inn. The staff is always positive, seem to enjoy their jobs, and, most importantly, the company of their guests. Thank you, Sleep Inn, for making my stay safe and restful. I look forward to coming home again in the near future. :)

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Sleep Inn Airport, responded to this review, July 3, 2012
Thank you for your kind review! We are glad to hear that you enjoy staying at the hotel and appreciate your posting the great value. Our team is committed to clean rooms and great service!

We look forward to your return and anticipating your needs

Sleep Inn Phoenix Airport Team!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 14, 2012

I stay at the Sleep Inn Phoenix Airport atleast once a week. As an airline pilot I stay at many different hotels. This hotel is most importantly clean (on the outside and inside), and the a/c, television, microwave, and refrigerator work well. The complimentary breakfast is good and varied, It is not a noisy hotel, even during peak season for Spring Baseball Training or Arizona State University sporting events. Most people who stay at the hotel want to get a good rest before or after flying. The area around the hotel is safe and if you have a car, downtown Tempe is a mile and a half away and the hotel is in close proximity to the interstate. It takes 5 minutes to get to the airport and the shuttle is very efficient. All of the staff is very friendly and willing to help in any way they can. I would not hesitate to recommend this hotel to anyone seeking an affordable Phoenix Airport hotel.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChintuPatel, Director of Sales at Sleep Inn Airport, responded to this review, June 20, 2012
Thank you for your kind review! We are glad to hear that you enjoy staying at the hotel and appreciate your posting the great value. Our team is committed toclean rooms and great service!
We look forward to your return and anticipating your needs

Sleep Inn Phoenix Airport Team!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ardsley, New York
Top Contributor
158 reviews 158 reviews
28 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 11, 2012

This motel was recently renovated and was very clean..The breakfast was quite ample..many varieties of both hot and cold breakfast foods..
My only complaint was that our double bed was very very soft..
I would use this hotel if I returned to Pheonix. Shuttle to the airport was also very convenient.

Room Tip: If you are traveling with a partner ask for two single beds..
See more room tips
  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChintuPatel, Director of Sales at Sleep Inn Airport, responded to this review, June 8, 2012
We are glad you enjoyed your stay and we appreciate you posting the great value! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our team is committed to clean rooms and great service!

Chintu Patel
Sleep Inn Phoenix Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Airport

Address: 2621 S. 47th Pl., Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #89 of 174 Hotels in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Airport 2*
Number of rooms: 105
Official Description (provided by the hotel):
The Sleep Inn Phoenix Airport Hotel is conveniently located near Phoenix Sky Harbor International Airport, Arizona State University, Mill Avenue downtown Tempe, Tempe Town Lake, Arizona Mills Shopping Center, and University of Phoenix. Our beautiful newly renovated Sleep Inn near Phoenix Airport hotel has spacious well-appointed rooms. Each day, starting at 5 a.m., you can expect our first class hot deluxe breakfast. Come and relax in our dining area as you catch up on all the world news from our complimentary USA Today and Wall Street Journal papers. Top Reasons to choose the Sleep Inn Phoenix Airport Hotel: * Free 24 Hour Shuttle Service to Sky Harbor Airport and Metro Light Rail* Free Early Start Deluxe Hot Breakfast * Free High-Speed Wifi Internet* 24 Hour Business Center fax & copy* Each Room comes furnished with Desk and Ergonomic Chair* Microwave and refrigerator in every room* Heated outdoor pool and Jacuzzi* 24 Hour Guest Laundry* Receive 10% Discount Coupon from local restaurant* Complimentary Wall Street Journal and USA Today each morning ... more   less 
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Also Known As:
Sleep Inn Airport Hotel Phoenix
Sleep Inn Phoenix
Phoenix Sleep Inn

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