The Sheraton Crescent was a fine hotel but there are some things you should be aware of before deciding to book there. The hotel is MUCH older than it appears on the website. If this is an issue for you then don't stay here. I should also note that my experience with "Club Level" perks in other hotels have been far better than at the Sheraton Crescent. The alcohol is not free (about $4.50 for a domestic beer) and the evening hour'dourves were nothing to get excited about (cheese cubes, veggies, chips and salsa, etc.). Unless you like being on "Club Level" for other reasons than the lounge I would not spend the extra money here. I would also like to note that I stayed in a Jr. Suite and requested a king size bed. It was not a king size bed, it was a queen that folded out of the wall, comfortable but not what I had in mind. Finally, I called concierge for a recommendation on where to eat in Downtown Phoenix. I was then transferred to someone else that informed me that he is not from Phoenix and was not familiar with Downtown. I asked if he could find someone that was and was told he would call me back. I never heard from him. In my past experiences that is what concierge is for, they even make reservations for you. Checking in was a breeze and the rooms were clean. I would recommend this hotel for a couple of nights stay if you are looking for a reasonably priced hotel but not a luxury hotel. Again, the website can be a little deceiving when it comes to the appearance of the hotel. It wasn’t a disaster but disappointing when you get there and nothing seems to be the way it was presented to you. Hope this helps in making your decision on where to stay in Phoenix.
