The hotel has a nice outward appearance and an attractive lobby. The woman who checked me in was civil but not overly friendly. She indicated I was staying two nights - and I told her it actually was one night and she didn't say anything. Then when I received my key, it had a large sticker on it saying that early checkout could result in a fee. So I had to call down to the desk and indicate I was checking out in one day. Then when I checked out, they said "oh, you're checking out early" and I had to remind them that twice I had let them know of my early departure. Pretty frustrating.
The room is fairly large by hotel room standards. King Size bed, small sofa, desk, etc. There's a $10/day Internet charge. I didn't use it so I can't speak of it's quality. Coffee in the room, as well as the customary ironing board and iron. There is also a small safe in the closet.
The condition of the main room was nice. Bed was comfortable and looked relatively new. The bathroom had paint and ceiling tile that was chipped off in the shower making it looked water soaked. It was in pretty rough shape. The tile had spotty mold on the grout.
I ordered room service and it arrived promptly (15 mins). I ordered the chicken caesar salad and some ice tea. It was expensive, but tasted fine. I left the tray outside the room and it was still there in the morning.
The hotel is very quiet. I didn't hear any noise at all and I woke up a number of times (couldn't sleep for other reasons).
There is no shuttle from the airport to the hotel so you have to take a cab. The cost of the cab was approximately $37.
In general, this is an average venue. The group I was with had dinner in the hotel's restaurant and said the food was average but it took two hours to dine there because of the slow service.
There are nearby venues (Marriott's and Hilton's) that I would suggest you use before opting for this Sheraton.
