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“Hidden Oasis” 5 of 5 stars
Review of Royal Palms Resort and Spa

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Royal Palms Resort and Spa
5.0 of 5 Resort   |   5200 East Camelback Road, Phoenix, AZ 85018 (Camelback East)   |  
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Third Night Free!
Ranked #4 of 174 Hotels in Phoenix
GreenLeadersBronze level
Cincinnati, Ohio
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Hidden Oasis”
5 of 5 stars Reviewed February 20, 2012

Wow was I in for a treat when I went to a meeting at the Royal Palms. this is a jewel of a hotel. I really enjoyed the decor of the room and the great food. Definitely deserves another visit.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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866 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
Calgary
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2012 via mobile

Everything about this place is perfect...everything. The service, the beds, the rooms, Keurig coffee makers. The pool area is a wonderful place to spend the day. Extremely romantic, and food is incredible. Try the poutine! It's a great location, but we really didn't want to leave the property. Will be back!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2012

Not much more to say except you are made to feel like the only guest at their hotel.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santa barbara
Top Contributor
110 reviews 110 reviews
60 hotel reviews
Reviews in 58 cities Reviews in 58 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 30, 2012

The grounds of this property are the most beautiful we have experienced in the Phoenix area. Unfortunately our room, a valencia casita, was not the most beautiful. I made the mistake of not reserving a designer casita, which apparently are updated. Our casita was old, the lay out was odd and the bathroom was just like a best western. I really enjoy having a beautiful room with a great large bathtub in the bathroom. We were offered to upgrade to a terrace room but it was a bit small, the japanese soaking tub in the room was like a small jacuzzi but the way it is you are not able to lay down in the water. You have to be sitting upright as though you are on a step in the very deep end of a pool. Our lunch that we had in T-Cooks was good, cocktail hour in the bar was fun and I will definitely be back so long as I book a designer casita. I was sad to leave the gorgeous grounds.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review, February 2, 2012
Thank you for your review. We are very pleased that you felt our property is the most beautiful in the Valley of the Sun! Please be assured that we are planning a complete renovation of the Valencia Casitas in summer 2012. This will include an update in the bathrooms, soft goods and overall create a more luxurious feeling. In the meantime, for your next visit, we recommend a Spa Terrace that features a large deep soaking bathtub, steam walk-in shower, fireplace and magnificent views of Camelback Mountain. We look forward to seeing you at Royal Palms again soon!
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Santa Cruz
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 30, 2012

Old Hollywood style, subdued, classy resort with excellent onsite spa. Not as glamorous as newer resorts, but somehow more authentic. Wonderful historic architecture, esthetically pleasing common areas. Great proximity to hiking Camelback Mountain, although once there, it is tempting not to leave. Resort fee seemed high at first, but made sense once they clarified that it includes most gratuities while on site. Restaurant was spendy, and menu offerings somewhat limited...quality of food was good, but not memorable.

  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lb,il
Top Contributor
73 reviews 73 reviews
70 hotel reviews
Reviews in 64 cities Reviews in 64 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 29, 2012

This lovely historic hotel was a nice base for our stay in Phoenix. The grounds are magical at night . The highlight of our stay was the time spent in the gorgeous spa, the atmosphere of which is incredibly calming. The front desk gave us the wrong spa hours so be sure to check with the spa directly if you are interested.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 23, 2012

Loved everything about this hotel. Gorgeous grounds. Loved the pool area and the outdoor fire pits. Beautiful ambience around every corner. Came for a meeting, brought along the family. My kids loved the pool, hot tub and entire place (actually they just loved Arizona in general and now want to move!!). We will definitely be back to Royal Palms!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Phoenix
#1 Spa Hotel in Phoenix
#1 Romantic Hotel in Phoenix
#1 Top resorts Hotel in Phoenix
#2 Business Hotel in Phoenix
#8 Family Hotel in Phoenix
#9 Green Hotel in Phoenix
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Official Description (provided by the hotel):
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort

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