I named my price of $39 on Priceline and it was accepted. I found out afterward the hotel would be the Radisson Phoenix Airport on University Blvd. Some of the reviews were bad, but I figured for the price it couldn't be THAT bad.
My young son and I were traveling to Phoenix for a family get-together and just needed a hotel room for one night. We arrived late during a raging monsoon storm! Yikes! When we got to the Radisson, the night desk clerk (a man) did not look up from his computer screen for what seemed like a long time. I was standing right across from him! Finally he looked up and said "do you need something?" Uh.... yeah... how about to check in? Duh. After that he was fine. We requested a 2pm checkout (normal is 12 noon) and he said it wouldn't be a problem.
We got a room with a king sleep-number bed. We got into the hotel room and tried out the bed. As I tried to lower the number on my side of the bed (with the remote) the thing completely deflated! It was flat as a pancake and wouldn't respond to the remote any longer. But after calling down to the desk we were moved to another room (on the "Executive Level - 6"). You need a 6th floor key card for the elevator to even go up to that level. That seemed cool and a little more safe. For $39 bucks you can't beat that. The new room was the same layout, not sure why it's "executive" but whatever. The bed worked great and all was well.
The disappointments were: no fridge and no microwave. Those would have helped.
The room was clean, the bathroom was clean and nice. I didn't see a problem. They give you a little card to fill out and hang on your door to order room service breakfast (needs to be on door by 1 am), which we did, and it was delivered promptly when we indicated the next morning. They forgot our toast but I called and they brought it right up. It was marginally good. It was nice not to have to get up and shower, get dressed, etc. just to go have breakfast. We were tired.
We went swimming later in the pool. No one was out there except one other guest. It was nice. Then we checked out. It took quite a long time being that there was only one desk clerk and two people in front of me. The clerk was very professional and good. She was a woman with a foreign accent - Pakistan or the like. I think her name was Venetia. Very good.
The location was good - easy to get to and convenient. The neighborhood is FINE - I didn't understand why some people felt unsafe there.
Overall I am very pleased with the Radisson. My sister paid full rate and wasn't quite as pleased (I can understand that!) but for what I paid, it was very nice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other