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“Quick stay, quick review” 4 of 5 stars
Review of Drury Inn & Suites Phoenix Airport

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Drury Inn & Suites Phoenix Airport
3.0 of 5 Hotel   |   3333 East University Drive, Phoenix, AZ 85034   |  
Hotel amenities
Ranked #9 of 174 Hotels in Phoenix
Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Quick stay, quick review”
4 of 5 stars Reviewed October 26, 2013

My flight was cancelled so I had to find a place to stay for the night. The airline suggested this hotel, and the price was $59 a night! Not sure what to expect, but was pleasantly surprised at how clean and nice this hotel was when I arrived. It's a great place, nothing too fancy but I tell you, I've been in hotels that were 5x the cost but not as nice!
Only down side was that it didn't have a bar so we had to go across the street to the Hilton Garden Inn.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    134
    51
    10
    2
    1
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63
52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Surprise, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

We stayed here one night before we left on vacation and left our car for the two weeks we were gone. This is the best preflight hotel we have ever stayed in. I almost hate for people to find out about it.
We were so surprised at the amenities...the happy hour was more like dinner with meatballs and pasta, salad and many toppings, hot dogs for the kids, soup, etc. They also had fruit and popcorn to munch on later. The manager walked around to greet people as we ate and was so pleasant.
The breakfast started too early for us, but we were able to grab a muffin and banana.
The room was so comfortable and roomy. I usually don't sleep the night before a flight, especially in a hotel, but I did here.
Our ride to and from the airport was fast and on time.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northumberland
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 17, 2013

This was an excellent find being the first place we tried in Phoenix on our way south. The overal package may appear at first sight a little on the expensive side. However, when broken down the package becomes a very good value stay. On arrival we found the staff pleasant and obviously keen to sell, providing very comprhensive information about what was included. The room we were allocated was on the 6th floor and although near the airport we were not unduly disturbed by aircraft movements. The quality of fittings was excellent, as was the overall package. Would most certainly go again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

Very surprised at the amenities, cleanliness, hospitality. Shocked at how quiet and vacant is was. Complimentary Breakfast and free happy hour. The room was clean and spacious.I didn't have a chance to view pool or 24 hour fitness area. The only downside is the hotel location, is near an area that is a bit unsavory. But that's Phoenix for ya!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, United Kingdom
Top Contributor
126 reviews 126 reviews
53 hotel reviews
Reviews in 76 cities Reviews in 76 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 29, 2013

Very convenient, near the airport but sadly not as good as expected. Our room looked good but was next to the noisy ice machine and close to the atrium, where the voices of a couple chatting carried upwards.

Arriving from England we wanted to go to sleep early and expected the hotel might have taken this into account when allocating the room. We had seen previous reviews and expected a more considerate approach, as the hotel is near the airport with visitors from Europe.

The receptionist was very helpful and found us a quiet room, though with two Queens not the King we had booked.

Breakfast is provided late on a Sunday so we ate at the Waffle House a short walk away as planned. Breakfast at the same time every day of the week would be helpful.

(Also we could not get any benefit of from the evening snacks as our flight got in just too late)

The hotel is convenient and clean but may not be the best option for older people travelling from Europe.

Room Tip: Ask for a quieter room away from the Atrium
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Phoenix Airport, responded to this review, October 24, 2013
Thank you for sharing your feedback and for staying with us at the Drury Inn & Suites Phoenix Airport. We appreciate all comments from our guests and will use them to improve our service. It is unfortunate that you were not able to take advantage of our 5:30 Kickback with food and drinks, and our Hot Breakfast buffet as well. Hopefully, you will have the opportunity to enjoy all we have to offer during a future visit.

With our proximity to the airport, we host many international travelers. I hope you will give us another chance and stay with us the next time you are in Phoenix... we would love to have you as our guest again!

Thank you,
Keith Kirk
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
santa rosa
Top Contributor
91 reviews 91 reviews
8 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 21, 2013

I have done plenty of traveling but never stayed at a Drury. How can you not like the free happy hour and great breakfast. Used the gym which is open 24 hours...quiet, nice rooms and great price. DRURY, you have yourself a new customer!!

Room Tip: I asked for top floor
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2013

I wanted to write and thank Keith Kirk, General Manager of the Drury Inn and Suites Phoenix Airport. I had a problem there on my last stay. Keith personally contacted me, handled the situation in a courteous and professional manner. I recently revisited and everything went off perfectly. Room was immaculate, service was outstanding and personal touch was something that very few seem to understand in the service market. It's not the mistakes you make, it's how you handle them that sets you apart.

Thank you Drury staff for an exceptional stay.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Phoenix Airport

Address: 3333 East University Drive, Phoenix, AZ 85034
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Phoenix
#11 Romantic Hotel in Phoenix
#18 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Drury Inn & Suites Phoenix Airport 3*
Number of rooms: 162
Official Description (provided by the hotel):
Conveniently located off the I-10 freeway and near Phoenix Sky Harbor International Airport, the Radisson Phoenix Airport Hotel offers easy access to Downtown Phoenix, University of Phoenix, Arizona State University, Scottsdale, and Downtown Tempe. Featuring Sleep Number Beds in all guest rooms and complimentary Ruckus Wireless High Speed Internet, the hotel features a relaxing central atrium and warm hospitality, making it the ideal home away from home whether you are traveling for business or pleasure. Drury Inn & Suites offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. ... more   less 
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Also Known As:
Drury Inn & Suites Phoenix Airport Hotel Phoenix
Drury Inn And Suites Phoenix Airport
Radisson Phoenix Airport Hotel
Phoenix Radisson

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