The shower"HEADS" are so wonderful. I have never seen or used one so big and comfortable. I have to get one of these for home. The bed was a little too soft for me but the kids loved it. Very quiet. We were on the 6th floor where there is an opening to the lobby 6 floors down,(all floors have this opening). If you have kids this might not be the floor for you. Wonderful breakfast and dinner comes with the room. Perfect for the family. Mac and Cheese for my kids!!! Nice pool and hot tub. They close at 10 pm. Glass elevator!!! Kids love that. Staff is great a helping with everything.