I stayed at the Hilton Suites Phoenix for one night in late October, while attending an event at the US Airways Center. I was overall quite pleased by my stay.
Our room was on the third floor, not far from the elevator, and was a nice big suite consisting of a front room with large desk, sofa, armchair, and large LCD TV, a back room with two double beds and another large LCD TV, and a large bathroom that had doors onto both rooms. The beds were comfortable, and the blackout curtains did a really good job shutting out the bright Phoenix sun if we wanted to nap - or sleep in in the morning. The bathroom had a good size counter, more than enough room to spread out. The one closet in the room was in the bathroom, for some reason (including an ironing board and iron, a robe, extra blankets). The towels were good, and there was a convenient makeup mirror attached to the wall. The one thing that seemed to be missing was a hairdryer. The front room was nice to have as a great place to hang out, and for me to work on my laptop after my friend went to sleep without bothering her. There was also a small minibar area with a fridge and sink (and possibly a microwave, but I don't recall). I spent quite a lot of time in the room and one thing I noticed was that it was very quiet - the sound insulation is great. I stayed at a different hotel before where there was an open atrium area and it was LOUD - everything echoed up through the atrium into the rooms - but in this hotel, it wasn't a problem.
The lobby/atrium area is this huge open area, with all the floors looking down on it, which is quite lovely, and has the Great American Grill restaurant and the Atrium Lounge located in it. The pool is in a separate room, with glass overlooking the atrium, and the small gym is located off the pool (I think you have to walk through the pool room to get to the gym). I didn't use the pool or hot tub or the gym, but I took a look around. The gym had what looked like pretty new equipment - a couple treadmills, an elliptical machine - all with their own TV screens attached, possibly a bike, some medicine balls, and one of those all-in-one weight/resistance machines.
I got breakfast at the Great American Grill - it was like $12 for an open buffet type breakfast that was pretty decent, though the pancakes and french toast sticks got hard as rocks really quickly. There were plenty of other options, though - oatmeal with stuff to put in it, cereal, with 3 different kinds of milk to choose from and cut up fruit you could put on top, toast, bagels, eggs, sausages (2? kinds), bacon, potatoes, and other cookied veggies and warm options.
The Hilton Suites is conveniently located very close to the Central/Thomas light rail stop, which is about a 20-30 minute ride away from the Phoenix airport (you take a shuttle from the terminal to the 44th and Washington stop), and only costs $1.75 one-way ($3.50 for an all-day pass). The light rail runs down Washington, through downtown Phoenix (right past the US Airways Center at I think the 3rd St/Jefferson or 3rd St/Washington stop), and then turns at Central, and goes up Central past the Heard Museum and the Phoenix Art Museum, to the hotel and beyond. There is parking at the hotel in the garage next door which I *think* you're supposed to pay for based on some material in the room, but which somehow we didn't get billed for. There's a small strip mall right across the street from the hotel with a Subway, Domino's Pizza, sushi place, and burger place, and then diagonally across the street there's a BBQ place and some other restaurant. A little further down Central was a Burger King, IHOP, and some other restaurants.
The service was quite good - I was able to get a late checkout time of 2pm quite easily, which was nice. There was a kiosk in the lobby where you can check in to your flight and print out boarding passes. Service was a little slow at breakfast since it was a buffet/seat yourself type thing - you just need to be a bit proactive about catching the waiter's eye. I didn't like that you had to pay for internet - I think free wifi should be standard. The hotel is also a little far from the US Airways Center (though the light rail makes it easier, the last light rail runs at 11pm, which is a bit limiting for events that run late).
Overall, I would recommend the Hilton Suites when staying in Phoenix, especially due to its proximity to the light rail, and its nice, comfortable, quiet rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.