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Hilton Suites Phoenix: Traveler Reviews


10 East Thomas Road, Phoenix, AZ 85012-3114
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90% Recommend
4.0 of 5 stars 20 reviews
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Nice relaxing stay!

Hilton Suites Phoenix

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4 of 5 stars
SanTanArizona   171 contributions
San Tan, Arizona
Aug 14, 2009 | Trip type: Couples

We chose this hotel in Downtown Phoenix for a nice city lights view..... a mini vacation just to relax. This building is 11 floors and we stayed on the 8th. Very cool atrium and ponds in the lobby. In our room there was a mini bar with fridge, coffee maker and microwave. 2 HD lcd tv's.. one in the bedroom and one in the living room. In the Living Room there was a comfy leather sofa and desk but the decor left much to be desired as the walls had nothing on them. The bedroom was pretty perfect... nice decor and a very comfy bed! The bathroom was spacious and very clean, granite vanity and lighted magnifying mirror!

During our stay we had room service for breakfast... a bit pricey (about $50 for 2 people) but nicely presented and pretty good. In the room there is a pay per view type set up on the tv's where you have many movies to choose from and even games, we watched one movie that was still in theaters... I believe it was $14, pricey but was nice to just relax in our room. The hotel has internet available but at an extra charge and parking is in a neighboring parking garage and also an extra charge. There is a nice restaurant on the ground floor by the ponds (they delivered our breakfast). There was also a pool which was nice and clean but wasn't that big and was kind of awkwardly located on the ground floor lobby with nothing but a glass wall separating it from the neighboring restaurant dining area, gift shop and front desk

We had a pretty nice view of the lightning and city lights on the 8th floor but the side of the building we were on had a bit of a blocked view because of a taller neighboring building. Overall the hotel was nice and clean but a bit older and may have been going through some remodeling, we enjoyed our stay very much though and may stay here again in the future.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since August 01, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $224 (year-round)
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Great service, great location, incredible staff

Hilton Suites Phoenix

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5 of 5 stars
leftee   1 contribution
Juneau
Jul 8, 2009

Stayed here for just over a week with ten high school age girls participating in the Volleyball Festival. Not sure we could have chosen better. From the moment we checked in the staff bent over backwards to accommodate us. They gave excellent recommendations for dining out with the girls, suggested various shopping venues (essential), shuttled us to and from local restaurants and the Convention Center, provided good breakfasts for the kids, and always had a cheerful word for us. The hotel is located very near to a Light Rail stop, central to most of Phoenix and relatively close to the airport. We'll be back. Thanks to everyone there.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Age group 50_64
  • Member since July 08, 2009
  • Would you recommend this hotel to a friend? Yes
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Great Service and Spacious Rooms

Hilton Suites Phoenix

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4 of 5 stars
daymeeyan   49 contributions
Los Angeles, California
Jun 15, 2009 | Trip type: Business, Solo travel

I took the light rail to the hotel all the way from the airport. The hotel is located right across the street from a station.

The staff is extremely friendly. I enjoyed the company of the bar staff in the lounge (Brian and Bob), the front desk, and the morning breakfast staff were all courteous.

The hotel has a large atrium in the middle where all the rooms go around the outside. I was on the 9th floor and being scared of heights it was tough for me to walk too close the the railing. I literally hugged the wall.

The room had a separate bedroom and living room with a desk. The bathroom was very large and clean.

Breakfast buffet was $12 and you have to pay for parking and for internet.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25_34
  • Member since August 22, 2007
  • Would you recommend this hotel to a friend? Yes
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Some of the BEST service i have ever seen ... EVER

Hilton Suites Phoenix

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5 of 5 stars
GabeFranchise   3 contributions
Albuquerque
Jun 4, 2009

Staying here to see a few D-Backs games and hang out with my dad for the weekend, couldnt have stayed at a better place. Check in, got an upgrade to a 2 room suite, super nice. Chris who drove the shuttle, he is a stud. Took good care of us, as did all of the staff at this hotel. Working at a 4 star hotel myself, this is the kind of service i would expect at my own hotel. Thank you Hilton for having an amazing staff and a great property to back them up!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Other
  • Age group 25-34
  • Member since May 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $224 (year-round)
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Comfortable, quiet hotel with accommodating staff

Hilton Suites Phoenix

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4 of 5 stars
WorkingMom04   1 contribution
Kansas City
May 28, 2009 | Trip type: Business
1
person found this review helpful

Spacious and comfortable suites. Complementary shuttle service that was always prompt and allowed us to save significantly on transportation costs. Front desk was always friendly and quite helpful.
Ate dinner at the bar one evening. While the bartenders are jovial and entertaining, the food definitely receives a thumbs down. It might have been what I ordered, but it was over-priced and tasted horribly. It was the one and only negative about my entire stay.
I definitely though would recommend this hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 25-34
  • Member since May 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $224 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Suites Phoenix Also Known As

  • Hilton Phoenix
  • Hilton Hotel Phoenix
  • Phoenix Hilton
Address: 10 East Thomas Road, Phoenix, AZ 85012-3114
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