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“Nice Stay in Phoenix” 4 of 5 stars
Review of Hilton Phoenix Suites

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Hilton Phoenix Suites
3.5 of 5 Hotel   |   10 East Thomas Road, Phoenix, AZ 85012-3114 (Encanto)   |  
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Ranked #22 of 174 Hotels in Phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Nice Stay in Phoenix”
4 of 5 stars Reviewed August 19, 2013

I am happy with the hotel, including its facilities, location, and services. The room is clean and quiet. The breakfast is very good too. The front desk is very professional. The room is a suite, for my business trip, I bought some frozen dinner and fruit from Target or Walmart nearby and put them in the freezer, very convenient location. The only thing is there was an event on one night, so the lobby was very noisy, even it's already 11 pm, I still can hear the people speak loudly. I think the hotel should put a sign in the lobby or tell the guests lower their voice volume or should stop the activity after 10 pm.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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354 reviews from our community

Traveler rating
    174
    114
    48
    12
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Aberdeen, Maryland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2013

Very nice accomadations. the staff was great. The happy hour had something to be happy about .... * smile * Freindly associates. Highly recommend staying here. A+++ Only issue with this hotel is lack of parking. However , there is a parking garage avaialble for $11.00 a day... I dont recall seeing anything mentioned about lack of parking in hilton.com when searching for hotels ...

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Indianapolis
1 review
3 of 5 stars Reviewed August 12, 2013

The physical hotel space is great. Misinformed on the wifi connection when I made the reservation. The $10 daily charge for internet connection inside the room is a deterence for future stays, as I (like most business travelers) do not spend enough time in the room to justify the expense. And I'm a Hilton Honors member.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Elk Grove, United States
1 review
4 of 5 stars Reviewed August 12, 2013

I really love this Hilton. The premium drinks and food are a little pricey but for the most part everything is great. If going during Happy hour, half price off bar menu and $1.00 off drinks. I like to be able to go to my room after a long day at work and relax.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, United States
1 review
4 of 5 stars Reviewed August 11, 2013

The rooms are suites and very spacious. Convenient to the commuter rail and downtown. The bartender was very knowledgeable about the dinner menu and the local area places. The half price happy hour fit right into our company budget.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2013

Great place!!! The best hotel bed I have ever slept in!!! I actually feel asleep at night & stayed asleep till my alarm went off in the morning. The room was clean & spacious, & breakfast buffet was very good. We used the light rail every day to go to convention center, very convenient, and lots of great restaurants nearby. Would definitely stay here again.

Stayed June 2013, traveled with family
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Phoenix, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

Not only are the rooms fabulous - the service and accommodating personalities of the staff are second to none! The folks here will bend over backward to make your stay wonderful and make your conference successful. Make sure when you book that you talk to Bethany and Michelle - wonderful and super helpful. I highly recommend this amazing hotel with their fabulous staff!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix Suites

Address: 10 East Thomas Road, Phoenix, AZ 85012-3114
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Phoenix
#30 Family Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton

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