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“Love it...” 4 of 5 stars
Review of Hilton Phoenix Suites

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Hilton Phoenix Suites
3.5 of 5 Hotel   |   10 East Thomas Road, Phoenix, AZ 85012-3114 (Encanto)   |  
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Bed & Breakfast
Ranked #27 of 174 hotels in Phoenix
Elk Grove, United States
1 review
“Love it...”
4 of 5 stars Reviewed August 12, 2013

I really love this Hilton. The premium drinks and food are a little pricey but for the most part everything is great. If going during Happy hour, half price off bar menu and $1.00 off drinks. I like to be able to go to my room after a long day at work and relax.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Costa Mesa, United States
1 review
4 of 5 stars Reviewed August 11, 2013

The rooms are suites and very spacious. Convenient to the commuter rail and downtown. The bartender was very knowledgeable about the dinner menu and the local area places. The half price happy hour fit right into our company budget.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2013

Great place!!! The best hotel bed I have ever slept in!!! I actually feel asleep at night & stayed asleep till my alarm went off in the morning. The room was clean & spacious, & breakfast buffet was very good. We used the light rail every day to go to convention center, very convenient, and lots of great restaurants nearby. Would definitely stay here again.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 7, 2013

Not only are the rooms fabulous - the service and accommodating personalities of the staff are second to none! The folks here will bend over backward to make your stay wonderful and make your conference successful. Make sure when you book that you talk to Bethany and Michelle - wonderful and super helpful. I highly recommend this amazing hotel with their fabulous staff!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CASA GRANDE
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2013

This was a great deal and close to downtown. The lite-rail was only a half block away and for $2 you could ride throughout Phoenix, Mesa & Tempe all day and night. The Hotel seems to be a little light on staffing but they managed okay just a little slow checking in and out but that's something I can deal with for the Value I received for my $$. I will stay here again!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 30, 2013

Nice location and very well maintained. I was staying here for business and it was perfect, as my office was just across the courtyard.
It is actually quite pleasing to the eye once you step inside. The front desk service was impeccable and very helpful in directions and friendliness. The service elevators to the rooms are nearby. Once you get to the top, you can look down and across at this beautiful design of the hotel. The lobby is very nice and relaxing. Didn't get a chance to try the restaurant.
My room was comfortable and had every amenity I could ask for. The only negative was there was some kind of sewer-like smell at night.
Overall, I really liked this hotel and will consider it again if in town.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Top Contributor
93 reviews 93 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 29, 2013

We stayed here on our wedding night almost 16 yrs ago, and we decided to come back!
We had the romance package which includes early check in and late check out, champagne and chocolate covered strawberries on arrival, and breakfast for two in your room or in the restaurant.
We checked in extra early and they put us on the top floor. Katie at the front desk was so friendly and helpful. Extra towels and pillows were delivered promptly.
The room was great. Well maintained although one of the windows in our room was not closing properly so there was a gap.
We had room service for lunch and it was delicious. They thought of everything, even lemon for the water. There were creamers in the fridge for the coffee, and two complimentary bottles of water. Breakfast in our room was also delicious. Ashley who appeared to do all the room service and the restaurant service was so friendly and helpful. We had fun chatting with her. We also chatted with Franco the shuttle driver and he was great. We had drinks in the bar and played pool and the bartender was also friendly. We couldn't get over the level of service and freindliness from the staff. We can't wait to come back!

Stayed July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Phoenix Suites

Address: 10 East Thomas Road, Phoenix, AZ 85012-3114
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Phoenix
#33 Family Hotel in Phoenix
#45 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton

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