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“Worst Stay Of 2006 - Bummer” 2 of 5 stars
Review of Hyatt Regency Phoenix

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Hyatt Regency Phoenix
3.5 of 5 Hotel   |   122 North 2nd Street, Phoenix, AZ 85004 (Central City)   |  
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Ranked #59 of 175 hotels in Phoenix
A TripAdvisor Member
“Worst Stay Of 2006 - Bummer”
2 of 5 stars Reviewed July 14, 2006

The people that work here are so nice...it's a shame that nothing else seems to work. I was put in a room that had no hot water, so then i switched to another room...upon returning home to that room later, the AC did not go below 73 degrees and my room had not been made up. So...they moved me to another room. At this point, i could live with the luke warm shower and another day when the building's AC went down (it's over 110 degrees in phoenix right now). Internet cut out for a few hours too. I paid $7 to pick up a package that was delivered to me ("handling fee"). Everything here is really nice to look at, it's just a huge bummer that i was thwarted at every turn. Very frustrating hotel to be stuck in for a week.

  • Stayed July 2006, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Henderson, Nevada
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 12, 2006

I received a great deal for a Friday night on Priceline. They fulfilled my room preferences. They brought up a toothbrush quickly upon my request. Everything was perfect. Unless you grew up on Sunnybrook Farm, the area is fine. Parking was $14 with in-and-out, but with the deal I received, I couldn't object. Convenient to the airport, sports venues and interstates. Highly recommend.

Also, someone complained about the TV angle. The armoire doors retract and the TV stand swivels. No problem.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Phoenix
#46 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Official Description (provided by the hotel):
Experience the ultimate destination for business or pleasure in the city's dynamic downtown area. A towering 8-story atrium provides an inspiring atmosphere perfect for events of all types and sizes. ... more   less 
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix

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