The people that work here are so nice...it's a shame that nothing else seems to work. I was put in a room that had no hot water, so then i switched to another room...upon returning home to that room later, the AC did not go below 73 degrees and my room had not been made up. So...they moved me to another room. At this point, i could live with the luke warm shower and another day when the building's AC went down (it's over 110 degrees in phoenix right now). Internet cut out for a few hours too. I paid $7 to pick up a package that was delivered to me ("handling fee"). Everything here is really nice to look at, it's just a huge bummer that i was thwarted at every turn. Very frustrating hotel to be stuck in for a week.
- Official Description (provided by the hotel):
- Experience the ultimate destination for business or pleasure in the city's dynamic downtown area. A towering 8-story atrium provides an inspiring atmosphere perfect for events of all types and sizes. ... more less
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- Also Known As:
- Hyatt Regency Phoenix Hotel Phoenix
- Phoenix Hyatt Regency
- Hyatt Phoenix