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“Candid” 3 of 5 stars
Review of Hilton Phoenix Airport

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Hilton Phoenix Airport
3.5 of 5 Hotel   |   2435 South 47th Street, Phoenix, AZ 85034-6410   |  
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Ranked #77 of 174 Hotels in Phoenix
Houston, United States
1 review
“Candid”
3 of 5 stars Reviewed April 25, 2013

Overall, the amenities offered are good. However, the rooms don't provide a microwave or mini refrigerator. Additionally, the room was initially very hot and I had to call the front desk to have them send maintenance to "fix" the air conditioner. The breakfast buffet was great.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 30, 2013
Thank you for providing feedback about your stay with us. I would like to personally apologize that your air conditioner was not working up to par. Being in the Phoenix heat we do know the importance of a nice cool space to feel comfortable in and we have taken extra measures to ensure that the cooling systems continue to work properly in the future. We hope you that you give us another chance the next time you are in the area. Thank You.
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621 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Seattle, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 24, 2013

Great place to stay. Has Transportation to both airport and downtown Tempe. Pool isn't large but is clean and comfortable. Hotel offers everything else you need. Close to Airport. Friendly staff and very quick room service.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 26, 2013
We appreciate your great review of the Hilton Phoenix Airport. We are happy to know that you enjoyed your stay and we do hope to see you again soon.
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Fishers
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2013

we stayed here prior to our early flight. The hotel and room is in need of a minor renovation. The staff i encountered was very good. The bartender in the restaurant was great. I would stay here again if i had a flight, but that's probably it.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 23, 2013
Thank you for taking the time to provide us with some feedback. We often utilize guest reviews as a resource to future upgrades to our property. The service we provide to all of our loyal guests is our number one priority and I am happy to know that our staff took good care of you. We hope to see you the next time you visit the valley.
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Los Angeles, United States
1 review
5 of 5 stars Reviewed April 21, 2013

As for hotels go, it was a very nice and convenient place to stay near the airport, but it was the staff there that really made the difference! Great room, nice bar and restaurant on site... free shuttle to and from the airport... and did I mention, super service with any help you might need.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 26, 2013
We can’t thank you enough for your wonderful comments about the Hilton Phoenix Airport. We take pride in our top-notch service and I will be sure to let my entire staff know about your fantastic feedback. We look forward to having you back in the future!
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Sao Jose Dos Campos, SP
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 15, 2013

Hilton Phoenix Airport has good accommodations and amenities. The breakfast on the 1st floor restaurant is very good, but still charge the customer to use wi-if Internet inside the apartment. The access to the Internet from the Lobby is free of charge.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 18, 2013
We appreciate you taking the time to write about your stay. We appreciate the feedback and hope to see you again the next time you make your way out to the valley.
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A TripAdvisor Member
5 of 5 stars Reviewed April 15, 2013

i highly recoment this hotel, the staff is always nice, they answer all questions, help with anything you need and always with a smile on their face... the food at the restaurant was soooo delicious!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 19, 2013
Thank you for your recommendation! I will be sure to let my staff know of the great comments who shared about them. We hope to see you again soon.
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California
Top Contributor
62 reviews 62 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 11, 2013

The past few years when my travels brought me to Phoenix I often stayed at this Hilton property. Besides being close to the airport and downtown Phoenix, the hotel is close to
some frequently visited suburbs and venues. Tempe, Scottsdale and Mesa are within a short drive, as well as the Phoenix Zoo and the Desert Botanical Garden. If you are coming from other parts of the US or you are an international visitor, I strongly recommend the Botanical Garden as one of your stops. You will be amazed what beautiful collection of "flora" (plants) the desert produces and sustains. But back to the hotel. You can expect the usual Hilton values to dominate your stay - comfortable bed, great bathroom-shower, clean environment and a
very friendly and helpful staff. If you'd like to have a private little patio (first floor) or balcony (second floor and above), ask that your room should face the inner yard and pool. You can sit out there in the morning and enjoy a cup of coffee and read the paper. Have an enjoyable stay!

Room Tip: Ask for rooms facing the pool or inner yard - and you'll get a private balcony or patio.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review, April 18, 2013
Thank you for continuing to be such a loyal guest of ours and to the Hilton Brand. You have pointed out some of the strongest benefits of staying at the Hilton Phoenix Airport; Staff/Service, Comfortable Rooms and of course our great location! We look forward to welcoming you back in the future!
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Additional Information about Hilton Phoenix Airport

Address: 2435 South 47th Street, Phoenix, AZ 85034-6410
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 257
Official Description (provided by the hotel):
Resort style hotel, contemporary southwest decor. ... more   less 
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton

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