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“Over Crowded Breakfast Area” 3 of 5 stars
Review of Hampton Inn Phoenix - Midtown -Downtown Area

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Hampton Inn Phoenix - Midtown -Downtown Area
2.5 of 5 Hotel   |   160 West Catalina Drive, Phoenix, AZ 85013 (Encanto)   |  
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Earn 2X HHonors Points
Ranked #17 of 175 Hotels in Phoenix
Certificate of Excellence 2014
Wayne, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Over Crowded Breakfast Area”
3 of 5 stars Reviewed September 25, 2013

The hotel was nice however the breakfast area was over crowded and I had to stand and eat my food. The selection of the breakast items was good and the food was tasty. Condition of the hotel was fair. Can tell it's pretty packed most of the time I would assume.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We want to apologize that the breakfast area was crowded during your visit.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
    170
    94
    36
    9
    4
See reviews for
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124
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Long Beach, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 18, 2013

This Hampton Inn is centrally located, in a quiet, safe uptown/downtown neighborhood of Phoenix. The staff, the facilities, amenities all perfect! I took my laptop to keep up with some work, the wireless is super fast, a must for me! The breakfast is A+, excellent quality, healthy choices too.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, cleanliness and our service and WiFi. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 17, 2013

Thank you for a very nice refreshing, professionally managed place to stay. The hotel employees that I dealt with were courteous, kind, caring polite and professional. the breakfast was fresh and clean, the room was clean and well, kept.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
It sounds like you had a wonderful stay. We appreciate your comments and will be sure to share them with our team. We look forward to your future visit with us.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 13, 2013

The front desk has a list of restaurants that deliver. The room was typical for Hampton Inn. Lots of restaurants and close to trolley. Parking was also was included in reasonable room price. I would stay here again.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, and the service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 12, 2013

This hotel is directly across the parking garage from the hospital which was perfect for us. Our check in was prompt and they gave us a great price. All of the hotel staff was very friendly and accommodating. They have wonderful cookies at the front desk and the continental breakfast was something to look forward to every morning. The rooms were very cozy and comfortable!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our reasonable prices hotel staff, location, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2013

This is a very well run Hampton Inn overall. Above average breakfast. The attendant at breakfast (didn't get her name) was very friendly and helpful. My only complaint on this stay was the ongoing elevator malfunction. When I reported this to the front desk clerk, he was rather casual and unconcerned, stating that because of the holiday (Labor Day weekend) no repairmen were available.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel. We understand that it can be frustrating when one out of the two cars were inoperable due to a mechanical problem and we apologize for the inconvenience.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2013

Just another excellent stay at the Hampton Inn. I am always pleased with the breakfast choices, cleanliness and friendliness at all of the Hampton Inns I stay at. This one was just another excellent stay.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review, October 7, 2013
We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your positive experiences regarding our hotel staff, cleanliness and our service. We are happy to hear about your stay with us and will be sure to share them with the team.

Again, we appreciate you taking the time to comment about our hotel. We hope we get the chance to serve you again in the near future.

Cordially,

Eric Mackler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix - Midtown -Downtown Area

Address: 160 West Catalina Drive, Phoenix, AZ 85013
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Phoenix
#22 Romantic Hotel in Phoenix
#23 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Phoenix - Midtown -Downtown Area 2.5*
Number of rooms: 172
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Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Phoenix Hampton Inn

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