this hotel pretty much ruined my family vacation. front desk help and managers are very rude, disrespectful, and cannot explain anything to you. it was a total mess with reservations during check in. our rooms were prepaid and the stupid manager charges our credit cards again for the stay. charged my credit card again for a cancelled reservation. 2 of the rooms were not clean, had to wait for housekeeping. i would not recommend this place. you would need to call their 800 number to get something resolved or explained. GO SOMEWHERE ELSE SO U CAN ENJOY YOUR VACATION.
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- Also Known As:
- Holiday Inn & Suites Phoenix Airport North Hotel Phoenix
- Holiday Inn And Suites Phoenix Airport North
- Embassy Suites Phoenix Airport
- Phoenix Embassy Suites