I stayed in this hotel for 4 days, for attending a medical congress at the nearby located convention center. After a very long trip from Greece (more than 20 hours, from Athens to New York, and thereafter to Atlanta and Phoenix), I found this hotel very nice, surely much better than a 3.5 star hotel. Food was OK, guest room ampious, although without a mini bar. Lobby, lounge and bar small but well decorated. Also, the location of the hotel was in downtown (Copper Sqouare), with many restaurants nearby. My overall opinion: very good hotel for its category, situated in great location.

Stayed at the Wyndham in Phoenix for an onsight conference in January, 2007. I travel a good bit for business and I do not demand a lot. I was very disappointed! The rooms are in major need of an overhaul! I talked with many other coworkers also staying at the hotel who said the same thing about their rooms. The carpet in my room was worn and stained, and the room did not have enough lamps for adequate lighting. My wall-unit hairdryer was no longer hanging and I had to get the entire unit out of the closet each day. The bathrooms are tiny and mine was unclean. Every morning at breakfast people were complaining that there was no hot water. I took a cold shower two days and lukewarm the others. In addition, the remote on my tv did not work.
On a positive note, the lobby was fairly nice and attractive. Unfortunately, the elevators often had long lines and it would take quite some time to get up or downstairs.
The location of the hotel is good if you want to be downtown. I am sure it is obvious though that I would NOT recommend this hotel.

Stayed for a business trip. The group rate was $169 a night. The hotel lobby is gorgeous and the staff were helpful and friendly. It is an easy walk to the baseball and basketball venues. Area is nice, clean and has some bars and restaurants across the street. It is about a 10 minute or $20 cab ride from the airport.

The only real complaint would be with the room. Another poster alluded to the fact that the rooms are tired and in need of upgrade. This is true. The carpet was worn and stained. The decor reminded me more of a Holiday Inn than a Wyndham.

We had no problems with the elevators. They worked fine.

If you have to stay in downtown Phoenix, there is not a lot of choice. This hotel is in a very central location and the lobby is wonderful - very contemporary design and a nice place to hang out and relax. Also has a Starbucks off the lobby. The renovations obviously ended there. The elevators are from the 70's and the rooms look about the same. Our King petite suite was very roomy and the view was nice - we were on the 11th floor, but it was very dated and the carpet was worn and dirty. Service at the front desk was quick but not very friendly and service in the lobby bar was non-existent unless you walked up to the actual bar and that was crowded and busy. We got a decent rate for our room, but if you're expecting the rooms to reflect the cool lobby, you'll be very disappointed.