Stayed at the Wyndham in Phoenix for an onsight conference in January, 2007. I travel a good bit for business and I do not demand a lot. I was very disappointed! The rooms are in major need of an overhaul! I talked with many other coworkers also staying at the hotel who said the same thing about their rooms. The carpet in my room was worn and stained, and the room did not have enough lamps for adequate lighting. My wall-unit hairdryer was no longer hanging and I had to get the entire unit out of the closet each day. The bathrooms are tiny and mine was unclean. Every morning at breakfast people were complaining that there was no hot water. I took a cold shower two days and lukewarm the others. In addition, the remote on my tv did not work.
On a positive note, the lobby was fairly nice and attractive. Unfortunately, the elevators often had long lines and it would take quite some time to get up or downstairs.
The location of the hotel is good if you want to be downtown. I am sure it is obvious though that I would NOT recommend this hotel.

Stayed for a business trip. The group rate was $169 a night. The hotel lobby is gorgeous and the staff were helpful and friendly. It is an easy walk to the baseball and basketball venues. Area is nice, clean and has some bars and restaurants across the street. It is about a 10 minute or $20 cab ride from the airport.

The only real complaint would be with the room. Another poster alluded to the fact that the rooms are tired and in need of upgrade. This is true. The carpet was worn and stained. The decor reminded me more of a Holiday Inn than a Wyndham.

We had no problems with the elevators. They worked fine.

If you have to stay in downtown Phoenix, there is not a lot of choice. This hotel is in a very central location and the lobby is wonderful - very contemporary design and a nice place to hang out and relax. Also has a Starbucks off the lobby. The renovations obviously ended there. The elevators are from the 70's and the rooms look about the same. Our King petite suite was very roomy and the view was nice - we were on the 11th floor, but it was very dated and the carpet was worn and dirty. Service at the front desk was quick but not very friendly and service in the lobby bar was non-existent unless you walked up to the actual bar and that was crowded and busy. We got a decent rate for our room, but if you're expecting the rooms to reflect the cool lobby, you'll be very disappointed.

I stayed at this hotel for a convention in September. The hotel was very nice with a large spacious room and very comfortable beds. The staff were friendly and more than happy to attend to the details. Before I arrived I joined the free Wyndham ByRequest club after seeing the benefits listed on the hotel website. It was nice to have a complimentary snack and drink waiting for me when I arrived. The hotel was very central to the convention center only about 2 blocks away, there were lots of places to eat around the hotel as well in all price ranges. If the hotel was just about the room and the quality of that I would have been very happy. However, the elevators really let the hotel down. For the entire 7 days that I stayed there were problems, on 1 occasion it took me 15 minutes to come down from the 17th floor to the loby, I could have walked so much faster than that if it was an option! By the time the elevators did arrive they stopped at every floor making for a very tedious journey. There were even orderly lines formed in the lobby of people waiting to go back to their rooms. I can understand mechanical failures happening and I can put up with that for a short time but not for the entire time. I do hope this problem has been fixed by now.