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“Great location to Airport, Tempe, downtown” 4 of 5 stars
Review of Four Points By Sheraton Phoenix South

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Four Points By Sheraton Phoenix South
3.5 of 5 Hotel   |   10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix) (Ahwatukee Foothills)   |  
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Ranked #82 of 174 Hotels in Phoenix
New York City, New York
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Great location to Airport, Tempe, downtown”
4 of 5 stars Reviewed August 21, 2014

Clean convenient great service..close to-- airport ,, downtown , Tempe and Phoenix. .15 min drive to old town Scottdale. ..great shuttle service to airport and surrounding areas. Do recommend for a quick stop over in Phoenix

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 22, 2014
Dear Carrera Porsche:
Thank you for taking the time to give us your feedback on Trip Advisor. We are delighted you enjoyed your stay with us and hope to see you again soon.
Have a great day!
Sincerely,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    21
    13
    6
    2
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

Sheraton took over the old Grace Inn at Ahwatuckee, a bit south of Phoenix proper. Our room was spacious, well-appointed, and had a nice shower with one of the best showerheads I've experienced. Wish I had noted the maker, because I want one at home! The front dest clerks were extremely nice and even threw in a couple of breakfast buffet comps when I checked in. Fitness room was clean with a nice group of cardio machines and free weights. I didn't partake, but my partner said she enjoyed the pool area. The one negative I have is that there was no microwave in the room, but that's minor. I would definitely stay at Four Points again- a good value and nice experience.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 22, 2014
Dear Dave S:
Thank you for your feedback from your recent stay. I am very pleased that everything went well for you. We do have microwaves available upon requests for our guests to use in their rooms and I was able to look into the make and model of the showerhead for you. The brand is called Speakman Any Stream and the make is 360 Hotel Shower Head. I hope this helps and if you need more information please feel free to contact the hotel anytime.
Thank you again and have a great day.
Sincerely,
Alex Slingerland
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Canyon National Park, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

The newly-opened Four Points By Sheraton was a delightful surprise. Got a fabulous rate by booking online via Trip Advisor. My room was freshly painted, immaculate, and dressed with luxury linens. The restaurant's meals were delicious and the servers were attentive. A lovely view from my balcony. Great value.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 7, 2014
Dear Donna H:
I am so glad to hear you enjoyed your stay with us and we were able to meet your expectations.
Please come see us again when you are back in the valley.
Have a great day!
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

It took us about 45 seconds to check in.

The rooms were spectacular, they were so clean and had goodies like a safe, courtesy cream, Scope, lots of towels and even containers in the shower for shampoo, conditioner and body soap.

Lots of room for clothing and the balcony had an amazing view.

Can't wait to stay there again.

Tony from El Paso, Texas

Room Tip: If you are in Phoenix, don't stay anywhere else. I know you will be impressed too.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 7, 2014
Dear Tony R:
Thank you for your comments on your recent stay with us. I will definitley make sure and pass this feedback along to our staff. When your travels bring you back to the area give us a call and we will take care of you.
Hope to see you soon.
Sincerely,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

Ended up staying at the Sheraton during the last night of a six day moving trip. The gentleman at the front desk was nice. Made check in easy and accommodated my request for an east facing room. The room was exceptional in my opinion... This was the second sheraton I stayed with during this trip and their pillows are WONDERFUL. We didn't get in the pool, but the cabana/patio area was nice and inviting. I think the only downside is there is not even a free continental breakfast. You have to order through the restaurant which is a bit over priced. I think they should at least have a coffee/bagel station of some sort.

Room Tip: The wifi connection was not good at all.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 7, 2014
Dear Alexa S:
Thank you for taking the time to give us your feedback on Trip Advisor. We strive to achieve our motto of simple, honest, uncomplicated comfort and all of our guest feedback will only help us improve our services to the fullest.
Thank you and we hope you come back and see us again.
Take Care,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Stayed here one night and had breakfast and dinner at their restaurant. Front desk was very helpful, courteous and professional. The food at the restaurant was well prepared and service was quick. I would definitely stay here again. Thanks!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, August 7, 2014
Dear Valued Guest:
Thank you so much for your kind words on your recent stay. I am so glad to hear that everything went well for you. Please come back and visit us again soon,
Have a great day!
Sincerely,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

Where do I begin? The room was newly renovated and very stylish. The hotel and room were clean and the beds were super comfy. The staff was friendly and helpful. The pool was fantastic. It had a bar located in the pool area. It would be great for couples or families. Each room had its own balcony. I really enjoyed my stay here, I wish it had been longer. Sheraton did a great job of fixing up this property and making it a great place to stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review, July 21, 2014
Dear Terry:
Thank you for taking the time to give us your feedback from your recent stay. I am so pleased to hear that you enjoyed all the amenities we have to offer. I do hope to see you again soon. If you need assistance with future reservations please feel free to contact me directly.
Take Care.
Sincerely,
Alex Slingerland
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Phoenix South

Address: 10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Phoenix
#15 Best Value Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points By Sheraton Phoenix South 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Four Points by Sheraton Phoenix South is an ideal location for whatever brings you to town. Our Phoenix hotel is minutes from Arizona State University, providing easy access to the entire campus, as well as nearby shopping, dining and more. We are just minutes from local corporate offices and a wide variety of other things to do in Phoenix. Our free shuttle (five mile radius) makes it easy to get around. Find everything you need while on the road. Our Ahwatukee hotel features a variety of free amenities, like Internet access and bottled water, plus other great features like an on-site spa and restaurant. With free parking and free local area shuttle, getting around town couldn't be easier, or kick back and relax at the hotel with a craft beer from our Best Brews™ program. With 9,000 square feet of flexible meeting space, planning Phoenix meetings & events is easy with Four Points. Our hotel team is dedicated to bringing your event to life, whether it's for 20 or 400 guests. Our onsite restaurant, Elliot's Grill, provides excellent catering options for any palate. ... more   less 
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Also Known As:
Grace Inn Phoenix Hotel Phoenix
Grace Hotel At Ahwatukee
Grace Hotel Phoenix

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