Toilet ran all night long, bath towels were the roughest I've ever experienced, only 3 tissues left in the tissue box, carpet stains, alot of noise coming from other rooms after 11pm.

My family had 5 rooms at this hotel for one night. One room was on one floor, 3 were on another, and the last was way up top. Being way spread out would have been OK until we got to the rooms. All 4 lower rooms were 80 degrees and above. We were assured that the rooms would be cool by the time we got back from our concert. After the concert we had to change 4 of the rooms twice trying to find cooler floors. We finally gave up at 12:30 a.m. with a room that was 77 degrees - still too warm.
And the room did not even have a shower curtain! I understand they are going through renovations, but they need to either do it floor by floor and close that floor or close the entire hotel until finished. The only nice thing was the free shuttle to America West Arena.

The Best Western Executive Park Hotel is an average place to stay (though a bit far from downtown) with a substandard management team. I've tried to obtain a receipt for my stay to replace one I lost and have been ignored. There's never anyone to talk to from management and phone calls/e mails receive no response. It's not a recipe for another stay.

Spent 5 days on business travel at Executive Park Hotel in Phoenix. Took 2 days and several calls to front desk to engage high speed internet access. Never could make a local call. No ice machine on any of the floors was operational. Coffee maker leaked all over countertop. Last week's TV Guide in room for 3 days. Coffee packet not replaced after first day's use. Outrageous noises in room across hall after a big Saturday night event in the city, spilling into the hall until wee small hours of the morning. First night's dinner: we were the only party served in the dining room. Next evening, we were the only party at the bar. All front desk employees and newly trained bartender were most accommodating. Joseph was a one-man band: changing lightbulbs, registering guests, schlepping bags, etc. Hard to tell who was in charge. Bed linens were worn. Bed was comfy. Just one fry short of a Happy Meal, in my estimation.