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“Very friendly staff” 5 of 5 stars
Review of Hilton Garden Inn Phoenix North Happy Valley

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Hilton Garden Inn Phoenix North Happy Valley
3.0 of 5 Hotel   |   1940 W Pinnacle Peak Road, Phoenix, AZ 85027 (Deer Valley)   |  
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Ranked #26 of 174 Hotels in Phoenix
Phoenix/Happy Valley, United States
1 review
“Very friendly staff”
5 of 5 stars Reviewed July 19, 2013

The accomodations were very well. The restaraunt was affordable and prompt. The pool was clean and relaxing and the front desk clerk was always readily available, even in the late hours. I had made a note that I prefer feather pillows in my traveling profile and the staff at this hotel went out of their way to locate info about me. They accomodated me with 4 feather pillow. BRAVO!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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204 reviews from our community

Traveler rating
    110
    63
    20
    6
    5
See reviews for
41
42
20
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Weston, Florida
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 21, 2013

I was in Phoenix travelling on business and stayed at this hotel. The staff was very pleasant even when dealing with my issue. There was a confusion with my room key and I got the key to the wrong room. Technical issues can happen to any hotel, but the question is, how will that hotel respond. They got an A+ in my book. They resolved the issue, were extremely apologetic, and kept checking in on me throughout my stay. Coming from someone who has dealt with issues at hotels I would will tell you that this place is great. I would definitely recommend it to anyone.

PS Rooms were very clean, breakfast was great, and the people were very nice.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, co, United States
1 review
5 of 5 stars Reviewed June 20, 2013

My experience with this hotel was perfect. So easy to check in, it is a beautiful property, my room was great and I love the fact that there is a small kitchen in the lobby. I like that I can get a hot breakfast quick or a dinner in the evening if I don't feel like going out. No complaints only a stay that didn't make me feel like I missed home.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Sandpoint, United States
1 review
5 of 5 stars Reviewed June 10, 2013

During my recent stay I was greeted warmly by a staff member who was eager to please. The restaurant/bar staff was excellent and the food choices were great. I ate several meals there and all were fabulous. the service was outstanding!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Alamos, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 5, 2013

This is a pleasant hotel with clean, comfortable rooms and a very friendly and helpful staff. I have stayed here on numerous occasions and have always enjoyed the stay. It is quite a ways from the airport, but is easily accessible to North, West and downtown Phoenix.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, United States
1 review
5 of 5 stars Reviewed May 30, 2013

Excellent value. The beds are so comfortable, rooms are clean, quiet surroundings. Our favorite part about staying here are the all you can eat, fresh cooked to order breakfasts! Staff was courteous, friendly, and eager to help. We made the mistake of choosing a different hotel when we were in the area last time to save a few dollars, but never again!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2013

Have stayed in dozens of hotels, B&B's and this was one of the best overall for quality of hotel and room and fair price. We enjoyed breakfast in the restaurant and felt the quality of food and service there and at the front desk was excellent. The only real issue was that the A/C stopped cooling the room during the middle of the night and that made sleeping difficult. Fix that issue and we would consider this one of the best hotel values around!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Phoenix North Happy Valley

Address: 1940 W Pinnacle Peak Road, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
#31 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix North Happy Valley 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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