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Pointe In Tyme at Pointe Hilton Tapatio Cliffs Resort
11111 N 7TH St, Phoenix, AZ 85020-1176
(602) 866-6348
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Ranked #250 of 2,426 Restaurants in Phoenix
Price range: $41 - $80
Cuisines: French, American, Southwestern, Mediterranean
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Restaurant details
Good for: Doing business, Scenic view, Romantic
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Dining style: Fine Dining
Cross street: 7th Street, 3/4 mile south of Thunderbird Rd.
Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Bad Service”
1 of 5 stars Reviewed July 25, 2012

The hostess that took us to the table was rude because we wanted a booth and proceeded to take us to a table even though there were several booths avalible. They said that we needed to specify what type of seating we wanted on the phone even though it was never mentioned. My wife went up to her station being that it was our anniversary that we wanted a booth. The woman slammed her pen down and said FINE and stormed off and took us to a booth. Our server seemed pre-occupied and said for us to get our drink and appetizer order in since he had to visit several other tables as well. My drink went several times empty as he walked by several other times. Asked for a manager and him and the server were both comfrontational and said "i'll make up for this" The server was rude when we asked for the check and told us he was going to bring in a special dessert and continued to describe it in a unappatizing manner. We said we just wanted the check he told me that "Im bringing it out and somebody is going to try it". Manager's way of making up for it was a 10.00 discount off our check. We both left the resturant extremely upset and completely ruined our anniversary.

Visited July 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Visitor rating
    66
    72
    28
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Phoenix, Arizona
Top Contributor
62 reviews 62 reviews
28 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Bar Fine - Breakfast Buffet OK”
4 of 5 stars Reviewed July 24, 2012

The wait staff one evening of our stay was great in the beautiful bar. Food was comfort food and done nicely. Service is very good.
We almost never do breakfast buffets but did the next morning. Good selection, as expected too much stuff on the buffet. It was a better than average value and the service staff was timely and accommodating. .

Visited July 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
9 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great Service”
4 of 5 stars Reviewed July 10, 2012

Went during happy hour- the food was good and the service was great. The normal menu items look delish, but too pricy.

Visited July 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
95 reviews 95 reviews
3 restaurant reviews
Reviews in 71 cities Reviews in 71 cities
53 helpful votes 53 helpful votes
“Check this place out.....”
5 of 5 stars Reviewed June 26, 2012

Service, prices (for a resort!), food quality and setting. Try the Taco trio on the Lounge Menu... Best Taco's ever !!!

Visited June 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
42 reviews 42 reviews
35 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Art deco food.”
4 of 5 stars Reviewed June 20, 2012

Stunning location, food disapointing. Expensive salmon with baked beans
minimal but decoratively laid out.

Visited June 2012
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