First time visit for my husband and I. We were truly excited considering the reviews posted on Tripadvsisor. The moment we arrived the service was exceptional until we experienced an extremely long wait for the second course to arrive. At this moment I began to question our decison to dine at T. Cooks and seriously considered not ever returning. Yet, due to the professionalism of Christian G., we will return again. He went above and beyond to correct the situation and proved why many have rated this restaurant with 5 stars. Thanks again Chrisian G for excellent customer service!