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“Enjoyed our stay” 4 of 5 stars
Review of Marriott's Canyon Villas at Desert Ridge

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Marriott's Canyon Villas at Desert Ridge
4.0 of 5 Hotel   |   5220 East Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)   |  
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Ranked #20 of 176 hotels in Phoenix
cincinnati ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed October 21, 2012

Spent a week in a 2 bedroom lock-off at the Canyon Villas by Marriott. First time staying at the Villas. Went for a "Girlfriends Week" and enjoyed the pool at the Villas and the lazy river at the JW Marriott next door. We had a few minor issues with villas but nothing that was not resolved quickly. I would return for another visit without hesitation. Close by to Desert Ridge which has a variety of restaurants and shopping.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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372 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Hewlett, New York
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 19, 2012

As a timeshare owner we stayed there for 6 nites with friends that are also owners. The property is well maintained and the location was great. The rooms are typical of all the Marriott time shares, close your eyes when your in bed and you can be in Aruba time share. My biggest (and only complaint) was that my check in requests were not completed. Not only did I fill in online the request sheet sent to me, when I was called by Marriott(soliciting me for more time share seminars), I requested to be with my friends. When we got there, it was like talking a foreign language. They had no requests in their system to be with the other family, no early check in request, and i had asked not to be near the kiddie pool or park. So when our room was finally ready, and we were at least put in the same building as our friends, we got to our room only to have to wait outside, because housekeeping was still cleaning. Hello? Does anyone communicate here? Besides that, everything is nice, Rachel the concierge was extremely helpful and knowledge about the area and restaurants. Would definitely go back.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver Island, Canada
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 19, 2012

Stayed at the canyon villas for 6 nights on a sister trip. Having stayed at many timeshare villas over the years these villas are nothing spectacular. The grounds are well kept as are the adjoining hotel which you have access to during your stay.Stayed in a one bedroom unit which was not overly large if you had more than 2 people in it. Furniture was extremely outdated and uncomfortable,but unit was clean and had all the basic amenities. stayed in a second floor unit facing the golf course but view would be better on 3rd floor to see mountains which were beautiful.Used lazy river and pools at JW marriott next door pools are great temp. but poolside service was very slow.Food and drinks poolside are priced the same as other places steep!.Ate dinner at tuscany on property food and service were fantastic! The resort is within moments of the marketplace shopping mall an outdoor open air shopping center with many stores to choose from for great shopping and an albertsons grocery as well for stocking up your unit with snacks etc. A short 15 min drive gets you to another huge shoppping plaza and many choice restaurants

overall the resort is nothing special but great location and certainly would stay there again.

Room Tip: 3rd floor units fcing gold course will get you great view of mountains
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarmouth, Maine
Top Contributor
226 reviews 226 reviews
74 hotel reviews
Reviews in 68 cities Reviews in 68 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 17, 2012

Once again we stayed here for 10 days...we are owners here and at several other Marriott TS locations... this one is tops...great location and excellent service. It's a plus that the J.W Marriott is right next door. You ill be pleased.

Room Tip: Overlooking the golf course is our favorite
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 15, 2012

Stayed here for a convention over at the nearby JW Marriott Desert Inn. Great little suite with a kitchenette and nice patio. Staff was friendly and the shuttle service over to the Desert Inn was punctual. Would have been nice to have a bar/lounge onsite and larger gym but this was a quiet out of the way place so they probably designed it that way. If you want more action stay at the Desert Inn. If you want quiet and out of the way this is great.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edmonton, Canada
2 reviews
4 of 5 stars Reviewed October 12, 2012

My husband and I enjoyed our week at the Villas. It was quiet and restful - and we appreciated the shuttle service to the Desert Ridge Shopping Marketplace and the Music Instrument Museum (thanks to Ronald and Keith for their timely arrivals and departures!) . I also took a tour of the JW Marriott grounds with their horticulturalist, Cesar Cordova. It was obvious from the way he answered our questions that Cesar had a wealth of knowledge. But unlike many experts I have met, he was also skilled at making that knowledge accessible to all of us on the tour, regardless of our backgrounds or familiarity with the area. I hope that the resort will continue to offer such worthwhile tours.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 10, 2012

We spent three September nights in a studio in building 25 in Sept. WE were very pleased with the location. I was pleasantly surprised a few weeks before arrival to get an email from the property inquiring what was important to us regards a unit assignment ....which floor, which view, close to pool ....rank and prioritize. I responded top floor unit with a view in a quiet location ....but not too far from a good pool. We exchanged a few emails after that and I was quite happy upon arrival to see we had top floor bldg 25 in the center overlooking the quiet courtyard yet with easy access to the big pool complex near bldgs 27 / 28.

The STUDIO unit itself was nice and bright, painted in yellow - very neat - decent size - good size bathroom. Big comfortable bed! The balcony had some partial shading. WE did not spend any great amount of time in it other than the usual. We went sightseeing in the morning (Frank Lloyd Wright's Taliesen West; Carefree and CAve Creek) then would enjoy that nice big pool complex in the afternoons.. I was surprised to see all the misters over some of the pool seating. There are several pools in that one spot and lots of chaises.

One very terrific asset if staying at Marriott Canyon Villas is your access to the JW Marriott property across the street. Wow - it is huge. WE walked all around the many many pools and water features on the property but we chose not to actually go swimming there. However on tow evenings we did go over to Roy's for the happy hour that many on T A recommend. Yes - don't think twice - do it. Great ambiance and a great deal too. WE also ate a bit more on the patio outside of the JW's Vista lounge. In general a beautiful place. The combination of the JW and the Villas properties is a winner.

Room Tip: Be specific at what you think you might want. Study the property map to see where everything is and...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott's Canyon Villas at Desert Ridge

Also Known As:
Marriott`s Canyon Villas Hotel Phoenix
Marriott`s Canyon Villas Hotel
Marriotts Canyon Hotel
Marriott Vacation Club Phoenix
Marriott Phoenix
Phoenix Marriott
Address: 5220 East Marriott Drive, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Phoenix
#16 Family Hotel in Phoenix
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott's Canyon Villas at Desert Ridge 4*
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