We stayed here 3 nights at the end of February 2005, with a family of 4 (two kids aged 6 and 9). The one bedroom suite in building 5 of the Hidden Valley was classy, fairly large, mostly quiet and spotless. It was a bit tricky to find our room, even with their map. We got a package deal thru Costco Travel for around $550 for 3 nights. The beds were extremely comfortable. Be sure to ask for a room near The Falls if you have kids, as this place covers a lot of real estate and has hills and stairs.
The restaurant near the pool had excellent food (from the kid stuff, burgers, exotic drinks to the spa-like salads) and the service was above average, especially Summer. The prices were quite reasonable. The restaurant near the golf course had very tasty food, but the service was a bit slow on both mornings and the one night we ate there. They seemed to be short staffed in the mornings. The breakfast buffet was outrageous at $18 for adults, but a steal at $5 for kids. The quality of food on the buffet was very good. We ate at the Mexican restaurant one night and it was reasonably priced, good service, but the food was only okay, not great. It was more of a sports bar atmosphere.
The pools were very clean, uncrowded, plentiful and beautiful. We loved hearing the waterfalls. We took one look at the water slide and did not try it. It appeared too narrow for adults, and our girls were not interested in a dark fully enclosed black pipe. There were 2 boys around age 11, who were really enjoying it, however. We liked that we were able to borrow tennis rackets and balls and introduce our kids to tennis. They let us take the kids for a ride in the golf carts, also for free. Both my dad and my husband went for a 4 mile hike around a butte right from the door of the hotel. They said the views were very nice.
Down the street a bit is a Starbucks, Target, Chili's, Boston Market, El Pollo Loco, and Sonic Burger.
We also did a day trip to the Squaw Peak Point Hilton where there are reciprocal privileges. We had a car so we drove, but they have free shuttles between the hotels available. The Lazy River was as warm as bath water and only 3 ft deep (safe for our 6 year old). The current kept us going for about 15 minutes around the loop. We were not charged for the inner-tube. It was also not very busy at this Hilton. We played some miniature golf, and again no charge. Their water slide was fun for my 9 year old, but she said the water was cold (it was only around 65 degrees air temperature that day). They did not have much pool side service, and the food was not as healthy as the Tapatio. There were nets up for water volley ball. Their wild west theme was pretty cute.
- Official Description (provided by the hotel):
- After an elaborate $25 million dollar renovation the Pointe Hilton Tapatio Cliffs Resort has received the distinctive AAA Four-Diamond Award and guests can expect an experience made special through quality accommodations and superior service. Whether visiting for business or pleasure, you will enjoy all-suite accommodations; complimentary access to our expansive water feature; unique dining experiences; championship golf; relaxing spa and salon services; an array of shopping options. ... more less
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- Also Known As:
- Pointe Hilton Tapatio Cliffs Hotel Phoenix
- Hilton Hotel Phoenix
- Hilton Phoenix
- Phoenix Hilton