I got this hotel through a Priceline purchase. You never know what your gonna get with these but most times your happy with your purchase. This time, as much as I travel, I wasn't... At all.
The hotel is under construction. The front of the building is a mess you have to enter through a back door, which is not clearly marked. The girl at the desk was pleasant and let us check in a few hours early, which could be the best part of the entire stay. Be aware, they charge a 20 Resort fee, for use of Amenities, that were closed for the day when I was there, yet still charged the resort fee.
We were checked into a room, and when we got there, the front door to the room was 2/3 of the open, propped open with a towel. Called the desk, and were brought keys to a room across the hall. When we open the door, the heat rushed at you, this room was over 80 degrees. No air on, and took hours to cool it down. We had a concert to attend that night, so we did not eat at the restaurant. They tell you at the desk you can always ask for bottled water at anytime, nice perk, except they bottled water was hot, I don't know about you but warm water is not appealing to drink when its 100 degrees outside!
They have soap in dispensers in the shower, so lord knows how long they have been in those machines. I could go on and on about things that were not up to par for a hotel that is sold as a 4 star hotel... This hotel should be a 3 star hotel at most. Hopefully they get their construction completed and other travelers have a better experience then I!
- Official Description (provided by the hotel):
- The Clarendon Hotel and Spa is located in the heart of Phoenix, close to the convention center, museums, parks, shopping, theaters, sports venues and concert halls. Walking distance to two Metro rail stations - $4 for a 24 hour pass, the system runs 24 hours (except 1am to 4am Monday through Thursday) and provides direct access to Phoenix Sky Harbor airport. Full service spa on site, gorgeous rooftop SkyDeck overlooking the city skyline and surrounding mountain ranges, wonderful pool and jacuzzi, and great Mexican restaurant. ... more less
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- Also Known As:
- Clarendon Hotel Phoenix