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“Outstanding Hotel!!!” 5 of 5 stars
Review of Hotel Palomar Phoenix - a Kimpton Hotel

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Hotel Palomar Phoenix - a Kimpton Hotel
4.0 of 5 Hotel   |   2 East Jefferson Street, Phoenix, AZ 85004 (Formerly Palomar Phoenix) (Central City)   |  
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The Suite Life
Ranked #5 of 175 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
Tucson, Arizona
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Outstanding Hotel!!!”
5 of 5 stars Reviewed October 29, 2013

The hotels is one of the nicest we have stayed in. The service was great from when we dropped of the car to the valet to a warm and friendly welcome and great service at check in. Everyone was friendly professionals genuinely concerned that we were having a good stay. The wine hour is fun and very good wine. The manager was there and very friendly and interested in out thoughts. The room was amazing great bed, pillows and the bath was superb. Wonderful complimentary coffee service in the morning was great! Very conveniently located right across the street from the US Airways Arena, on the light rail, close to theaters and many wonderful restaurants and bars. Great stay we will be back many times.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimpalomar1, General Manager at Hotel Palomar Phoenix - a Kimpton Hotel, responded to this review, October 30, 2013
Hello My Tucson friends, thank you so much for the review. I enjoyed meeting you while you were here and talking about the hotel and great time that was had by all at the concert. So many things to do in downtown now days so when you need a little get a way ....make sure to come and visit us again.

See you soon

Jim Hollister
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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625 reviews from our community

Traveler rating
    458
    121
    28
    13
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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English first
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2013

Stayed here last year after it first opened. Beautiful property in downtown Phoenix. It was just built and everything was super nice. Blue Hound restaurant was delicious but the breakfast place next door was less expensive so maybe check that out in the morning.

Green Features: They seem committed as they have recycle bins in the room and signs up to reuse towels, etc.
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Calgary, Canada
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 27, 2013

What a nice, New hotel! Very nicely set up and decorated. Very good and friendly service! Our room (435) was spectacular except we could hear heavy bass from music coming from below our room.
Nice pool area with attached Lustre restaurant/bar.
We walked across the road to the U.S. Airways center to see Jimmy and it was AWESOME!
We had great weather, and fun walking the City Scape. The Blue Hound restaurant attached to Palomar was different but delicious.

Room Tip: Don't stay in Rm. 435. (although it is on a corner with a good view.
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Green Features: They are very good at sustainability we felt because they had different sections for the garbage bins for paper and garbage.
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix
2 reviews
5 of 5 stars Reviewed October 27, 2013

I've stayed here 3 times this summer because of the location, but even if it were out of the way I'd find a way to stay here. It feels like an intimate little place, the staff is so friendly and accommodating but the Interior design and rooms feel big time!
The corner suites are so cool, the giant soaking tub is gorgeous, I highly recommend this upgrade.
The Blue Hound, well I love them because they stock my favorite Whiskey, but they probably have whatever you like to drink too...or they'll turn you on to a delightful and original cocktail.....and they have great food too.
If you need to be in downtown Phoenix this is the only place to stay if you like to be in the center of things!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

My husband and I stayed in a corner suite the other night after the Jimmy Buffet concert and found the Palomar to be the perfect base for both pre and post concert festivities. We were thoroughly impressed with the Palomar hotel and staff. Despite the Palomar being located right in the middle of City Scape (plenty of restaurants, shopping, comedy club, and bowling) and within staggering (literally) distance of U.S. Airways Center and Chase Field, our room was very quiet. The bedding and decor was top quality and the staff was first rate. The valet parking was fast and efficient and even sent someone to my car to get an item I'd forgotten out for me. The host at the free wine and tapas bar was also more than generous and welcoming. Our suite had everything we needed including a yoga mat. C.O. Bigelow toiletries were provided in the bathroom and the double size slipper tub was Heaven! We will definitely stay at the Palomar again the next time we attend an event in Phoenix.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 25, 2013

We have lived in the Phoenix area for only a short time and are somewhat disappointed with the immediate downtown area. Very little shopping, etc…..unless you like either baseball or basketball, there are very few things to do downtown when the teams are on the road or off season. Last night we attended a Jimmy Buffet concert at the U.S. Airways arena and choose the Hotel Palomar due to the location only; right across the street!

When we arrived, we found a very efficient valet parking system; great staff. The checkin process was quick friendly and very focused on you. This was impressive, because we arrived just a few hours prior to the concert and they were really getting slammed; they held their own and still provided great service. When we got to our room, we found a very modern and well laid out King Bed room. The bathroom had a spacious shower, no tub, modern decor, and plenty of counter space. The bed was very comfortable and had no issue getting a great nights sleep. No coffee maker in room, but one is provided if you ask.

The offered free wine on the 2nd floor each evening. The attached bar, the Blue Hound, was very upscale. We would have liked them to still be serving food after 10 PM, but the atmosphere was great for catching up with friends after a concert.

Next concert we attend, we will choose this hotel. Scottsdale is nice, but why bother with either a car service or limo from there to the downtown area, spend the money and get a great night's rest in a fantastic hotel.

Room Tip: Normally, the base rate is well north of $275. We managed to grab a room the night before for only...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed October 23, 2013

Upon our arrival we were pleasantly surpised how nice the hotel was, our room was very spacious. Come to find out the hotel is just a little over a year old.
Coming from someone who beleives that customer service is something of the past!!

The best part about our stay was the exceptional service that we received during our trip. From the front desk to the engineering.

I could not locate the wireless connect on my lap top, engineering was up within minutes to assist me to find out that I had turned off the wireless internet connection on my laptop.
Went downstairs to get a soda and their was a wait at the bar, so the front desk sent room service up with complementary cokes. This type of service just did not happen when we stayed at the Hyatt down the street a couple of months ago, besides the fact that their rooms weren't nearly as nice.

If you need to stay downtown this Hotel is the only place to stay!!!!

Room Tip: Noise level was excellent we could not here other guest
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Green Features: I have not seen seperate waste cans for recycling in a hotel room until staying here
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palomar Phoenix - a Kimpton Hotel

Address: 2 East Jefferson Street, Phoenix, AZ 85004 (Formerly Palomar Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 175 Hotels in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palomar Phoenix - a Kimpton Hotel 4*
Number of rooms: 242
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