Hotel room was clean and quiet. We had the King Suite which gave us the luxury of two rooms. Front desk staff was friendly and helpful. Breakfast choices were good. Only drawback was the shuttle. We planned to use it on Thanksgiving evening to go downtown for dinner, however the van had a dead battery. We had to drive, which wasn't a problem, but we were hoping to use the shuttle service. We did use the shuttle on Friday morning to go to the Phoenix Convention Center, but when we called for a pickup for our return trip, the front desk employee advised she was alone and we would have to wait until the next shift came on, then there would be someone to pick us us, but they had a 3:00 pick up so it would be another 30 minutes or so. We opted to ride the Light Rail back. The hotel is in a good location with restaurants within walking distance. It is also on the Light Rail line which makes it accessible if you don't want to drive. We would definitely stay here again.
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