I usually like Marriott properties, and was prepared to like this one. It's very clean, the bed was perfect, linens smooth and clean, room layout great. The desk was fine for working, and was well lit. The price was a very good $90.00 a night with taxes.
It was very hard to get to, with one-way streets, and it was behind another Marriott, a Springhill Suites. We had even downloaded the directions from the hotel's website. After circling all over the place in the dark, we broke a few traffic laws and got in.
The breakfast was a disaster, having run out of even the most basic foods, like coffee, oatmeal, toast, yogurt. There was no attendant in the breakfast room, and no one at the front desk. We had no time to go searching for a restaurant, as we had to get to our workplace.
Strangest of all was that there was extremely hot water in the toilet, running constantly, and creating steam and stuffiness in the whole room! We've never had that happen before in a hotel, or anywhere, for that matter. The walls were thin, and we could hear our neighbor's TV and banging around in the kitchenette.
Perhaps this hotel is having staffing (and plumbing!) problems right now, but there are probably lots of better hotels for business trips to Phoenix.
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- Also Known As:
- Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix