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“Central location, great Staff” 4 of 5 stars
Review of Hilton Garden Inn Phoenix Midtown

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Hilton Garden Inn Phoenix Midtown
3.0 of 5 Hotel   |   4000 North Central Avenue, Phoenix, AZ 85012 (Encanto)   |  
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Ranked #52 of 175 Hotels in Phoenix
Mt. Pleasant, United States
1 review
1 helpful vote 1 helpful vote
“Central location, great Staff”
4 of 5 stars Reviewed May 4, 2014

Went on business to Phoenix, the Hotel is centrally located and staff were very Helpful and extremely friendly. Rooms are good and will shortly be updated, which will make the Hotel even better. Enjoy the breakfast which offers a great variety. If you are looking for a Hotel for a reasonable price, look no further.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    128
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    58
    37
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Sedona, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 3, 2014

I think the hotel is more attractive than its photos. Somehow the bright white of the exterior in the photos makes it not all that inviting, when in actuality it is inviting. The set up for bar seating is somewhat disjointed, but there are nice choices, from couches to chairs and tables or at the bar itself.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, United States
1 review
5 of 5 stars Reviewed April 30, 2014

The room was clean. the heater didn't work when we arrived but they fixed it right away. The staff was very accomodating. The breakfast was reasonably priced and the staff was very eager to help out when ever they could, they keep the dishes cleared and asked what else they could do, very customer service oriented.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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tucson, United States
1 review
4 of 5 stars Reviewed April 30, 2014

Very friendly hotel staff. Nice lobby area with complimentary coffee, flavored water and snacks. Nice TV in room. Pool area very nice, with fire pit. The offer Free Shuttle service. We took the shuttle to see the Diamondbacks and it was very convenient.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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San Antonio, United States
1 review
5 of 5 stars Reviewed April 30, 2014

We were looking to stay at a place close to the airport and this was perfect both from a location and an expense perspective. Had no idea it would be as luxurious as it was. Will definitely take advantage of this again...

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 29, 2014

Newly renovated property. Good food, well prepared and promptly served. Central location close to the downtown area. It is convenient to all major attractions and sporting events. Outstanding staff all of whom treat ou as friend and family. The are always ready to serve and make your stay enjoyable.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

The saying is oh so true when it comes to this hotel. Stayed here for two nights for a staycation and would have been better off staying home. The parking lot belongs to an office building a decent walk away. Which is fine, except for the fact that it is unattended at nights and all day on the weekends causing drivers to come at you head on while they're exiting and you're entering (since there's no attendant to control the gate). And let's just say if I knew I would have had to leave my car unattended in the area I would not have stayed here in the first place. The walking only got better when we had to trek to the far side of the grounds to get to our room...only to find out our room keys didn't work. Another walk back to the front desk where it took the man attending it literally 20 minutes to reprogram our keys. The rooms themselves are fine but the walls are paper thin and you can hear everything even on floors you aren't staying. There were long black hairs on every towel in the bathroom (which was a nice surprise considering neither of us staying in the room matched this description). The pool and hot tub looked nice...until we noticed the gray and green filth floating on the surface. And to cap it all off, the front desk charged our credit card three times. That's not a typo, THREE TIMES. No wonder the card was declined when we tried to purchase drinks from the overpriced snackbar they call "the pantry".

Moral of the story, if you're looking at mid tier hotels pay the extra $20-$30 a night to stay elsewhere. Paris Hilton would be ashamed... ;)

Sincerely,
Mid-20s Traveler

  • Stayed April 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Phoenix Midtown

Address: 4000 North Central Avenue, Phoenix, AZ 85012
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#23 Family Hotel in Phoenix
#53 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Phoenix Midtown 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Hotel Phoenix
Phoenix Hilton Garden Inn
Hilton Phoenix

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