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“Comfortable Place to stay” 4 of 5 stars
Review of Hilton Garden Inn Phoenix Midtown

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Hilton Garden Inn Phoenix Midtown
3.0 of 5 Hotel   |   4000 North Central Avenue, Phoenix, AZ 85012 (Encanto)   |  
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Ranked #57 of 174 Hotels in Phoenix
Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable Place to stay”
4 of 5 stars Reviewed July 20, 2013

The Hilton was a comfortable place to stay. The amenities were very good and the convience of the area was excellent. A car was necessary as the shuttle service didn't begin until 9am. It was a short drive to the convention center and was located within a mile or two of resturants of all kinds. The beds were comfortable and the internet service was excellent.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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306 reviews from our community

Traveler rating
    113
    95
    55
    35
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Binghamton, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2013

Friendly and layed back staff is what sets this place apart. The hotel is undergoing renovations so the lobby was torn up with new floors being installed. The restaurant has a nice breakfast buffet in the morning (extra charge). The hotel is close to downtown and next to the light rail(although seeing the clientele that ride the train, I'd consider renting a car or taking a taxi). The only downside is the hotel shuttle does not pick up or transport guests to the airport. They have a 5 mile radius and the airport is about 6 miles away. Maybe the hotel will reconsider that silly rule. The beds are so-so. Not as comfortable as what you find at the sister chain Hampton Inn. These beds have a dial built into the mattress that you can select firm to soft. In my experience moving that silly dial from one extreme to the other did very little to change the firmness of the mattress.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, United States
1 review
5 of 5 stars Reviewed July 16, 2013

This is a great place to stay, especially for business travelers. It is located very near a light rail stop, so guests have easy access to Central Phoenix amenities. The staff is always friendly and helpful. In addition, the beds are comfortable and the pool area, with its fountain and hot tub, is relaxing.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sierra Vista, United States
1 review
5 of 5 stars Reviewed July 16, 2013

We were in town to see my new son-in-law off to the USAF and had a great experience at the Hilton Garden Inn, thge gym was well equipped, the pool was clean and maintained for family use, and the breakfast was bountiful.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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WAELDER
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 14, 2013

I stayed at this HGInn because of the convenient location. The property is outdated and not very traveller friendly due to parking across the street, room locations well beyond lobby area. I was disappointed.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Marana, Arizona
1 review
5 of 5 stars Reviewed July 12, 2013

Our stay was pleasant, staff was very friendly and helpful, restaurant was very good, food and staff. No complaints at all with our experience. Very nice setup for new recruits entering military service.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 10, 2013

Wonderful stay!Wonderful pool, hot tub and fountain, very relaxing. Friendly, helpful and sincere staff! Close to downtown and all activities in the Phoenix area. The parking is also free which is a big bonus because many nice hotels in the Phoenix area charge more to stay and then add a parking charge on top of it. This is free and easy! Lots of good restaurants close and shopping is endless. I have to say the POOL is the greatest, it is big and clean and so enjoyable. Nice hot tub and beautiful sounding fountain for relaxation!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Phoenix Midtown

Address: 4000 North Central Avenue, Phoenix, AZ 85012
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Phoenix
#54 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Midtown 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Hotel Phoenix
Phoenix Hilton Garden Inn
Hilton Phoenix

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