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“Nice Choice” 4 of 5 stars
Review of Embassy Suites Phoenix-Scottsdale

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Embassy Suites Phoenix-Scottsdale
3.0 of 5 Hotel   |   4415 East Paradise Village Parkway South, Phoenix, AZ 85032 (Paradise Valley)   |  
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Special Offer
Get Your 3rd Night Free
Ranked #29 of 175 hotels in Phoenix
Park City Ut
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
“Nice Choice”
4 of 5 stars Reviewed November 16, 2013

We found this Embassy Suites a nice choice for a 3 day Phoenix trip. It is located about a 30 minute drive from the airport and easy to access from the highway. Old Scottsdale is about a 20 minute drive. It was easy to get to restaurants, shopping and other attractions.
We arrived about 40 minutes before the ‘official’ check in time and had to wait about 25 minutes for our room. While complimentary newspapers are provided in the lobby each morning, there are not enough for all guests thus an early morning trip to the lobby is recommended. The front desk staff seemed to be a mix of newbies and informed personnel. One staffer had never heard of the Heard Museum, which we found surprising as it is as major attraction in the Phoenix area, and another gave us incorrect directions to a local restaurant recommended by another staffer. Another gladly printed out directions to other attractions for us.
The hotel is located on a golf course and would suggest you ask for a room on the course side to avoid looking at a parking lot or the street. Our golf course view was not exactly what we envisioned as we also had a pool/patio view and our course view was the primarily the driving range. Our room location also resulted in some noise from the happy hour each evening. Be specific if you don’t want to be close to the pool/patio area. The bedroom in this suite was smaller than ones we’ve had in other Embassy Suites, however both the BR and living area had windows to the outside (patio off the living area) which was nice. The breakfast was fresh cooked omelets, eggs, and pancakes in addition to the buffett. Warning - if you chose an outside table don’t leave any food unattended as the birds are more than ready to partake!
Embassy Suites does need to get with the times and provide complimentary internet service in all rooms!
We did the "stay 3 nights get one night free" special - a great deal. The neighboring area is well maintained and we felt safe and comfortable. We would stay there again.

Room Tip: Ask for a golf course room, upper floor
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 18, 2013
Dear TravelkidPC, Thanks for taking the time to write about your experience with us! I appreciate your comments on the news papers as I will look into ordering more during busy days and the commnets on the newbies that we are continually training. I may make the Heard Museum on of our field trips as it is an important part of our culture her in AZ. Glad you enjoyed your stay and yes please come back as we will be happy to have you! Happy holidays!
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427 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 14, 2013

The overall stay was very good. The only down side was the bath tub didn't drain well. You ended up taking a shower in dirty water . The room was clean, the beds very comfortable. The free breakfast was fantastic. The hotel was very nice.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 15, 2013
Thank you Neillibin for your comments. I will tell you that once we know of a problem, such as the bath tub, we get on it right away and thanks so much for letting us know. I do agreee our breakfast is delish! Enjoy your day!
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Norman, OK, United States
1 review
5 of 5 stars Reviewed November 13, 2013

Our technical conference was held in a well prepared room with a good supply of snacks. The sound system and power point equipment were the latest. Lunch on the pattio and complementary receptions allowed us to visit one on one in a comfortable setting. I was well pleased and will consider this location again.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 15, 2013
Dear Duane W, Our Sales Team and staff is thrilled to hear that your Technical Meeting was a success! We would be happy to have you back anytime! Thanks again for choosing our beautiful hotel to host your meeting.
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Parkland, FL, United States
1 review
5 of 5 stars Reviewed November 12, 2013

Dependable great service and accomodations. A good location and the breakfast and happy hour are nice amenities during a business trip. The golf course is an added bonus and the price is right! I highly recommend Embassy Suites both for business or leisure.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 15, 2013
Dear Celestine A P, Thank you for the awesome comments! I love hearing that your meeting and stay was a five star event! I appreciate your business and hope to see you back in the near future. Happy Holidays to you!
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A TripAdvisor Member
4 of 5 stars Reviewed November 9, 2013

I had a great stay at our facility and will definitely recommend it and will definitely stay there again. They facility was clean and friendly. The breakfast was good . . . made to order omlettes, pancakes, etc. Does not have availability of coffee througout day, however, unless you go to their restaurant.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 11, 2013
Dear Guest, Thanks so much for taking the time to write about your great experience at our hotel. I appreciate your comments and we hope to see you back soon! Happy holidays to you and your family!
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Phoenix, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 8, 2013

In the be st of ways, this embassy suites stood out. We went to hold a business event there and the staff was courteous and prompt during the planning process; upon arrival, the staff was courteous and efficient, allowing us to set up immediately. They had everything waiting in our conference room, ready to go which was a huge relief. The free breakfast was excellent and offered a peaceful and beautiful view of the golf course. Room was clean, the bed wasn't the comfiest but all in all-blown away by the quality there-whether it was the staff, the food, the efficiency, the surrounding eateries...it was all great.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 11, 2013
Dear Danielle D, Thanks so much for the great comments! We are thrilled your enjoyed your stay with us and our facilities and staff. We hope to have you back soon! Happy Holidays to you and your family!
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Laguna Woods, United States
1 review
4 of 5 stars Reviewed October 31, 2013

We had driven from California to Phoenix for a family funeral and were running a bit late. The hotel staff was friendly and considerate and worked to get us checked in and in our room to change as quickly as possible. Although we didn't take advantage of the pool area and golf course, they looked inviting and we will take advantage of them next trip.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review, November 5, 2013
Dear Guest, Very sorry to hear of your loss. We appreciate you choosing our hotel while in Phoenix and glad our hotel was comfortable for you and your family. Please consider us for a future getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Phoenix-Scottsdale

Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#28 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Phoenix-Scottsdale 3*
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale

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