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“Beautiful Resort” 5 of 5 stars
Review of JW Marriott Desert Ridge Resort & Spa Phoenix

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JW Marriott Desert Ridge Resort & Spa Phoenix
4.5 of 5 Resort   |   5350 E Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)   |  
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$100 Nightly Credit
Ranked #8 of 174 Hotels in Phoenix
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Beautiful Resort”
5 of 5 stars Reviewed October 28, 2013

My wife and I spent 4 days at Desert Ridge. The resort was absolutely beautiful and the staff was awesome. Our room was really nice and had a decent view. The palm trees are really tall, so they can block views depending on the lot action.

We had an exceptional meal at Meritage, a steakhouse on-site. We sat outside and the atmosphere was very nice. We also at at Roy's on-site. The outdoor seating area was really nice with lots of torches and a fire pit. The food at Roy's was good, but by no means spectacular. We also had drinks outdoors at their on-site bar Twenty6. Awesome seating area with fire pits. We spent a couple days at the pools, which were really nice.

We took a day trip to Sedona which was incredibly beautiful. Also ate off-site at Mastro's Ocean Club, which was excellent.

We went into Old Scottsdale to shop and were very disappointed.

I would highly recommend JW Marriott Desert Ridge!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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English first
Providence, RI
Top Contributor
89 reviews 89 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 26, 2013

I attended a conference at this hotel, and I was impressed with all aspects of my stay there. My room was spacious, and squeaky-clean. Room service was excellent. Even my spa appointment was top-notch. My favorite parts were both related to meals: an early-morning breakfast outside on the patio, and a late-night drink around the fire pit. The front desk staff was especially pleasant and helpful, and provided me with a phone charger after I'd realized I'd left mine at home.

I'd return here for either business or pleasure.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review, October 28, 2013
Thank you for the review! We are thrilled to hear that you had such a great experience, especially during your meal at our patio and drinks by the fire pit area, and hope to have you stay us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013

BEST property, I've never stayed at for business and family trips. Staff is great, pools are great.
the rooms are very nice and beds are the best I could ever sleep in...I love this place.

Hotel staff is very helpful with whatever you need. Food is pricey, just stuff is nearby that is cheaper.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 23, 2013 via mobile

My fiancee and I had a wonderful weekend getaway. The spa services were fantastic and I especially loved being served delicious cocktails as I floated in the pool. The staff was friendly and service at the restaurants, pool and bars was fast.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kennett Square, Pennsylvania
Top Contributor
108 reviews 108 reviews
35 hotel reviews
Reviews in 57 cities Reviews in 57 cities
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed October 22, 2013

While I would not choose this hotel on a trip for luxurious accommodations for pleasure, it was a great hotel for business purposes. The staff was very helpful and informative and they ran our event expertly. The meeting rooms were well organized and cleaned after each session, the food and beverage stations were always well stocked with good drinks and snacks, including healthy alternatives. All of the meals had a great array of food, including plenty of alternatives for vegetarians. The rooms are adequate, not luxurious, but good for business travel. Room service was amazingly fast (10-15 minutes sometimes). One major complaint was that the air conditioning unit made a loud click each time it turned on or off and I was frequently awakened in the middle of the night.

Stayed October 2013, traveled on business
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Boston, Massachusetts, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

This resort did a great job and the grounds were beautiful. My wife joined me and enjoyed the spa immensely. Great treatments and pool area in a secluded area. The staff was pleasant and helpful. The restaurants were great.


Stayed October 2013, traveled on business
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Tucson, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

I stayed 2 nights at the JW Marriott Desert Ridge with 7 of my girlfriends to celebrate my birthday. We came up from Tucson to see a concert at the Ak-Chin Pavilion and figured we'd stay overnight before and after the concert. I wanted to stay somewhere with a nice pool area where we could all relax and have fun, and the JW definitely delivered. We enjoyed a couple turns around the lazy river, which is quite long, until it became overrun by a group of loud children playing in the current. When we got tired of the lazy river we made our way up to the uppermost pool, which was quieter, and enjoyed some adult beverages while laying out in the lawn chairs. There is a great mix of shaded and sunny chairs, so the fairer of us could lounge in the shade while the rest worked on our tan nearby.

The rooms were gorgeous and everyone felt thoroughly spoiled on our quick get-a-way. The one thing we disliked about our stay was that the hotel is really quite far from the more happening parts of town, like Mill Ave in Tempe, Scottsdale, and downtown, so when we went out on Saturday night, we had to pay a hefty fee for a car to take us to the hot spots. There is a large shopping center nearby that has every chain restaurant you could want, but if you're main goal is to enjoy the nightlife, I would look for something closer to where you want to go out.

Stayed September 2013, traveled with friends
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Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#6 Business Hotel in Phoenix
#6 Family Hotel in Phoenix
#8 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Official Description (provided by the hotel):
The JW Marriott Desert Ridge Resort & Spa provides luxury, unparalleled service, endless recreation and exquisite dining. This desert mountain luxury hotel near Phoenix has Arizona's largest ballroom, a pampering spa, outstanding restaurants and championship golf. Upon arrival, you're greeted with an expansive grand lobby, splashing fountains, stunning floor-to-ceiling windows, sparkling waterways and majestic palm-lined pathways. ... more   less 
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott

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