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“Hospitality, kindness, and great location” 5 of 5 stars
Review of HI Phoenix - The Metcalf House

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HI Phoenix - The Metcalf House
1026 N 9th St, Phoenix, AZ 85006   |  
Hotel amenities
Certificate of Excellence
Chattanooga, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hospitality, kindness, and great location”
5 of 5 stars Reviewed March 14, 2013

HI Phoenix Hostel (The Metcalf House) is a wonderful place!! I recently stayed two nights there on my Grand Canyon Arizona trip. The owner and staff are super hospitable, very kind, extra helpful, all-around good people. Keith (owner) offered great advice about things to do in Phoenix, and he was helpful when I asked for advice about the trip north to the Grand Canyon. We stayed in their private room, and it was just what we were looking for. I took a look into the bunk room, and it looked great, too. The hostel has a fully equipped kitchen where we cooked, used the fridge, and made ourselves at home. The day that we left, several guests were planning a pot-luck dinner together. The hostel are located just two exits from the airport and walking distance to Heard Museum, the famous Central Library, supermarket, and restaurants. Easy free parking right out front. If you are a hostel kind of person, HI Phoenix is just what you are looking for. If you are looking for the Ritz Carlton, stay somewhere else.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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75 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Waterloo, Ontario
Level Contributor
121 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed February 4, 2013

The hostel is in a residential area on the edge of downtown, with easy free street parking. Public transportation from the airport takes 45 minutes to an hour, but involves several blocks walking. I stayed one night in a private room, two other nights in dorms. The staff are friendly, efficient and knowledgeable. Wifi works well, although conversation is gently encouraged. Pleasant grounds. Hostel is clean and comfortable. Well equipped and organized kitchen, with very generous free breakfast. Just good luck and not a regular thing, but on two evenings there was a free communal evening meal with great conversation. A true international hostel atmosphere, highly recommended.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
56 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 4, 2013

I spent two nights here in the dorm. When I first arrived, the staff member was very welcoming and di her best to give me directions to the Musical Instruments Museum which, lets face it, is at quite some remove from the hostel. They were also very accommodating when I wanted to change to a lower bunk. The bunks themselves weren't the most comfortable I have slept in but they were OK.

The really great thing about the hostel was the social environment - people hanging out in the common room and willing to chat. I can't comment on the breakfast because I found a wonderful cafe. I did use the internet a fair bit, and it was always reliable.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 22, 2012

I was lucky enough to get the last bed in the dorm room on the same day and would definitely go back. The staff are super-friendly and helpful, the common room is cozy and set up so it's easy to meet other travellers, the beds & bathrooms are clean and neatly organized and there's a backyard and front porch for relaxing. The location and price really can't be beat - it's located in a residential neighborhood right off the freeway, about 10-15 minutes (no traffic) from the airport. There are some shops and bars within walking distance. The neighborhood is quiet, well-lit and safe. Breakfast is available in the kitchen and the wifi password and towel rentals only cost $1 each. Highly recommended. (http://home.earthlink.net/~phxhostel/)

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 5, 2012

The staff are local, very helpful and knowledgeable of hostels and travelling. They have a great Mexican Supermarket close by and the front and backyards are relaxing especially in the hammocks! There are musical instruments and board games to play and the light breakfast is amazing (included in your $23 per night). It is a small hostel but the other travellers are friendly and everything is accessible by public transport, thank god you can finally book on-line too!! The Lost Leaf Bar has live music, the filmbar, library, matt's big breakfast and the heard museum are my favorites. STAY HERE - you will not forget or regret it!!

Room Tip: Private Room has shared bath and there is a new family room sleeps 4 people that is amazing! These...
See more room tips
  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed August 15, 2011

This is such a Great Place! I stayed a couple of years ago.
When your walking down the street looking for it, most likely YOU WILL WALK RIGHT PASS THE HOSTEL! It is that well hidden!
The entrance looks like an entrance to Jurrassic Park! A Lot of Greenary!
You can work for your nights stay here as well.
The Manager Lady is so Cool & Sweet!
They have an AWESOME COMMON ROOM! They have a Piano for playing your latest tunes, Brochures on things To Do in the area, also a Nice GuestBook which you can sign & also look at previous hosteller quotes!
The Kitchen is SUPERB! The backyard is a place to Chill & Relax!
Go there & Enjoy!

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HI Phoenix - The Metcalf House

Address: 1026 N 9th St, Phoenix, AZ 85006
Location: United States > Arizona > Central Arizona > Phoenix
Hotel Style:
Ranked #3 of 27 Specialty Lodging in Phoenix
Price Range (Based on Average Rates): $
Number of rooms: 4
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