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Ramada Plaza Hotel at Metro Center: Traveler Reviews


Ramada Plaza Hotel at Metro Center
12027 North 28th Drive, (formerly Red Lion Hotel -- Phoenix North), Phoenix, AZ 85029
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Traveler Reviews

59% Recommend
3.5 of 5 stars 45 reviews
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By trip type
All (45)
[ Date ] [ Rating ]
The Best Stay of 3 hotels in Arizona

Ramada Plaza Hotel at Metro Center

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4 of 5 stars
jengoat 4 contributions
MA
Apr 27, 2008 | Trip type: Couples

We began our 10 day stay at the Ramada and kicked our vacation off to a great start. We arrived after midnite and had no problem checking in.
The room was very clean and newly renovated. The beds were extremely comfortable-sleeping until 9:00am and not disturbed by any noise.
Breakfast was outstanding for a hotel buffet (eggs, sausage, bagels, fruit, etc.)
We ended our trip by staying back at the same hotel and found the convenience of its location and distance to the airport wonderful. We will definitely stay here again.

  • Liked — price, distance to airport, quiet, clean, breakfast
  • Disliked — nothing
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 27, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very pleasant stay for family and ball team

Ramada Plaza Hotel at Metro Center

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5 of 5 stars
Cool_Momma 13 contributions
Oklahoma
Mar 30, 2008 | Trip type: Family

Stay here for a week during spring break with our high school baseball team. Easy to find with easy access to I17. The hotel was 20 minutes from every where we needed to go. The newly remodeled rooms were very nice with comfortable beds, nice bathrooms and a hot breakfast consisting of eggs, sausage, waffles and the traditional cereal and toast. The staff were pleasant and helpful. Would stay here again if returning to the area.

  • Liked — location and free breakfast
  • Disliked — no traditional restaurant on premise but good room service options
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since April 14, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with teenagers
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not for me

Ramada Plaza Hotel at Metro Center

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2 of 5 stars
Mpeas 6 contributions
New Zealand
Mar 29, 2008 | Trip type: Couples

My wife's family has had other great stays with hotels in this chain, and we thought this would be a good place to stay overnight in Phoenix.

The complex appears quite modern and clean. That is the best I can say for it.

The reception counter is 24hr and we got in around 9pm. The girl behind the desk clearly wanted to be elsewhere, and a guy ahead of us was trying to get the hair dryer in his room repaired, which he had reported 2 days previously. As soon as he left, the staff member gave the maintenance department a completely different room number. I guess that way she can inconvenience even more people. This should have been warning enough.

The hotel has excessive charges for everything you may want to use there. Internet charges were outrageous, and the laundry needed $7 to wash and almost dry just one load of laundry.

The pool looked nice, although we didn't use it. The A/C was extremely noisy.

If I'm ever in Phoenix again I will be choosing another hotel. I doubt very much whether I would stay in a Ramada room again by choice, based on this experience.

  • Liked — It was clean
  • Disliked — Excessive charges
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 03, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Families with teenagers
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $79 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Night Sleep & Good Value

Ramada Plaza Hotel at Metro Center

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4 of 5 stars
ehedman 1 contribution
Cypress
Feb 11, 2008 | Trip type: Business, Solo travel

I have stayed here several times in the last few months on business trips.
I have been treated well, the breakfast is good, the bar has a nicely priced happy hour, and the rooms are clean and comfortable.
It is very conveniently located and I seem to be within driving distance of anything I need.
I have not stayed here with my family, but I think it would be fun.

The only drawbacks are: the renovation that is ongoing in some parts of the hotel. (But I have not been inconvenienced by the renovations in any way, it is just unsightly.)
and the wireless internet in the rooms kick me off every 3-4 minutes.

The free hot breakfast is certainly a plus when travelling.

The business center is very nice, convenient, and well kept.
I held several interviews in there.

The staff always seems pleasant.

Have a good night,
EH Cypress, CA.

  • Liked — value
  • Disliked — free wireless internet seems sporadic
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since February 11, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $79 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pleasant experience

Ramada Plaza Hotel at Metro Center

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3 of 5 stars
copaholic 1 contribution
chicago, il
Oct 13, 2007

I stayed here for 3 nights in mid october of 07. The first room i was put in was a standard room however i knew there was some remodeling done so i asked the front desk if i would be able to switch to one of those rooms. It was an extra 20 bucks a day but it was worth it. A very modern floor plan and styling wtih a fridge and microwave. The pool was in good condition and it was in good proximity to I17. The comp. breakfast buffet wasent bad at all although i only had it once when i was there. All in all it was nice but i would deffinitly upgrade to the new remodeled rooms.

  • Date of stay October 2007
  • Member since October 13, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $79 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Ramada Plaza Hotel at Metro Center Also Known As

Address: 12027 North 28th Drive, (formerly Red Lion Hotel -- Phoenix North), Phoenix, AZ 85029