I have stayed here several times in the last few months on business trips.
I have been treated well, the breakfast is good, the bar has a nicely priced happy hour, and the rooms are clean and comfortable.
It is very conveniently located and I seem to be within driving distance of anything I need.
I have not stayed here with my family, but I think it would be fun.

The only drawbacks are: the renovation that is ongoing in some parts of the hotel. (But I have not been inconvenienced by the renovations in any way, it is just unsightly.)
and the wireless internet in the rooms kick me off every 3-4 minutes.

The free hot breakfast is certainly a plus when travelling.

The business center is very nice, convenient, and well kept.
I held several interviews in there.

The staff always seems pleasant.

Have a good night,
EH Cypress, CA.

I stayed here for 3 nights in mid october of 07. The first room i was put in was a standard room however i knew there was some remodeling done so i asked the front desk if i would be able to switch to one of those rooms. It was an extra 20 bucks a day but it was worth it. A very modern floor plan and styling wtih a fridge and microwave. The pool was in good condition and it was in good proximity to I17. The comp. breakfast buffet wasent bad at all although i only had it once when i was there. All in all it was nice but i would deffinitly upgrade to the new remodeled rooms.

When I arrived, the computers were down so I sat and waited in the lobby with my luggage while the two women at the desk were surfing the internet. After over an hour, I asked if they were sure they couldn't check me in by hand. One woman said she could, so I got let into a room. I was in bed falling asleep when she called my room and told me that she had put me in the wrong room and I had to move now. I told her that I was in bed and she threatened to move me to a smaller room if I didn't cooperate. She barely gave me enough time to pack before she was at my door telling me to move.

I was frustrated that she treated me like that, but the rest of the hotel was fine. I still probably wouldn't stay at that hotel again.

I stayed at this hotel in December with my teenage daughter (who is not easy to please), and she loved it here. The staff was especially friendly and accomodating, the food at the little restaurant connected to the hotel was excellent and very reasonably priced. It is about a mile to the metro center mall which is a "must" when travelling with a teenager. Even though the hotel was under construction at the time, it had very little impact on our stay. We really enjoyed our stay and we are heading back to Phoenix in July. When I asked my daughter where she wanted to stay in Phoenix, she chose this hotel again.