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“My Opinion” 5 of 5 stars
Review of Homewood Suites Phoenix Airport South

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Homewood Suites Phoenix Airport South
3.0 of 5 Hotel   |   4750 East Cotton Center Blvd, Phoenix, AZ 85040   |  
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Ranked #9 of 174 hotels in Phoenix
Wesley Chapel, United States
1 review
“My Opinion”
5 of 5 stars Reviewed May 7, 2013

highly recommended!!! My room was very clean, and comfortable, staff was always very professional and friendly, did not use the fitness room or the pool but both looked great. The dinner options could be better but again, everything else was excellent!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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176 people have reviewed this hotel

Traveler rating
    125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Manhattan Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2013

Sometimes it's the little things that make the difference. Being given two "AA" batteries to bring my mouse back from the dead. Having a front desk staff member volunteer places to deliver lunch. Having staff recognize that I was having a tough day and asking how they could help. Based on my last stay at this Homewood Suites, I can't imagine wanting to stay anywhere else when I visit Phoenix.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Orange, Florida
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

This was my first time at Homewood Suites, but it won't be my last. Everything was great. Front desk personnel were pleasant and efficient. Very spacious and clean hotel. Suites were great. Pleasant personnel. Free breakfast was good.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oro Valley, United States
1 review
3 of 5 stars Reviewed April 21, 2013

I liked that this hotel had a breakfast and we didn't utilize the manager's reception but it sounds nice. The food was average fair for morning buffet breakfast (waffle machine, cereals, biscuits, fruit, etc.) The business center had a jammed printer and there was only one front desk associate so I just fixed it myself. The staff at breakfast joked around and chatted with each other but weren't so friendly with us. When I checked out the front desk workers weren't real friendly. The accommodations were nice, roomy and clean. We stayed in the one bedroom suite with 2 queen beds with a pullout sofa and had ample room. We didn't use the pool. The location was great, right next to I-10 and close to Phoenix Airport and about 5 minutes to downtown. The parking lot was never overly full and we were able to find a spot close to the hotel entrance late on a Friday night. Overall a very average experience for the price. We paid less for a Hilton resort room and had much better service. I'd go the resort route rather than Homewood Suites.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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Darrell S, Director of Sales at Homewood Suites Phoenix Airport South, responded to this review, April 30, 2013
I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, United States
1 review
5 of 5 stars Reviewed April 21, 2013

One of the nicest hotels I've stayed at in quite some time. Hotel is like new. Staff is friendly. Breakfast was good. Nightly reception was excellent (food, beer, wine, and pop included). Pool and Jacuzzi were nice. There's a nice patio area to hang out on that has grills to cook out on if you want. Grocery store within 2 miles. Restaurants nearby. Complimentary shuttle takes you within a five mile radius. Can't say enough goods things about this place. Hated to leave.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elma
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 17, 2013

This Homewwod suites was a convenient place to stay overnight for our travels to Flagstaff. We got in late and the desk staff were very nice and helpful. The suite was very clean and the bed was so nice we slept well for the few hours we did coming off on east coast time. The breakfast was really plentiful and I would definitely stay at any of these hotels again. Price can be a little steep but look for bargains online. used HHonors Points

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Top Contributor
186 reviews 186 reviews
53 hotel reviews
Reviews in 74 cities Reviews in 74 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 13, 2013

My family joined me at the end of a business trip and I switched to this hotel so we would have more room. As with all Homewood Suites, the rooms are very well equipped, including a kitchen and full sized refrigerator. When you are traveling with kids, this is invaluable! The hotel staff was very accommodating, and provided us with a crib for our 2 year old very quickly upon our arrival. The breakfast was very good, although they don't cook breakfast to order here (some other locations do I believe). That said, there were plenty of breakfast options to satisfy any appetites. The pool area is amazing, and would definitely keep the kids happy. It might even be heated; it was very warm. The hotel provides dinner and drinks nightly too. I didn't stay for dinner, but it is a nice touch that could save a family some money. The beds and pillows were very comfortable. This hotel is 2-3 miles from the airport so your sleep will not be interrupted by jet noise.

Room Tip: I think any of the rooms would be quiet. The airport is far enough away that jet noise isn't an...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Phoenix Airport South

Address: 4750 East Cotton Center Blvd, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Phoenix
#20 Romantic Hotel in Phoenix
#24 Family Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Phoenix Airport South 3*
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Also Known As:
Homewood Suites Phoenix Airport South Hotel Phoenix

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