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“Outstanding experience, exceptional staff” 5 of 5 stars
Review of Homewood Suites Phoenix North - Happy Valley

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Homewood Suites Phoenix North - Happy Valley
3.0 of 5 Hotel   |   2470 West Charlotte Drive, Phoenix, AZ 85085 (Deer Valley)   |  
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Ranked #1 of 175 Hotels in Phoenix
Certificate of Excellence 2014
Lee's Summit, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Outstanding experience, exceptional staff”
5 of 5 stars Reviewed March 19, 2014

I am a Diamond level in Hilton Honors and stay in a hotel room around 140 nights per year and I always try to stay at a Hilton property. I must say that this hotel is at the top of my list as to how well we were treated...the staff was exceptionally helpful, friendly, and professional. This trip was strictly for pleasure; baseball spring training and for area hiking, this location was perfect for those activities. The rooms were comfortable and were cleaned immaculately daily. The breakfast was good and was nicely varied, plus there was some evening food available as well.
There is a very nice shopping area adjacent to the property for shopping, groceries, and restaurants, plus it's very close to I-17 and AZ101 which gives easy access.
I give this my highest rating and highly recommend this property while in Phoenix...you will not be disappointed!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, April 1, 2014
David,

First, thank you for your loyalty to Hilton as a valued Diamond member. There are not enough words to describe the feeling of a proud team member when hearing amazing feedback like you provided us. Thank you for taking the time to share your experience and we look forward to hosting you in the future.

With hospitality,

Mike Spangenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    252
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    11
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Tyler, United States
1 review
5 of 5 stars Reviewed March 18, 2014

We want to commend the helpful staff at the Homewood Suites/Happy Valley. We are Diamond Level members, and the front desk clerk apologized for not having our usual snack available when we arrived. He invited us to choose whatever we wanted from their lobby store, and we did. The location is great (for going to baseball Spring Training games) and the housekeeping department did an excellent job! We will be back!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2014

We came down for a week of spring-training games, and were delighted with our stay. This is the best motel we ever stayed at in the Hilton family of hotels.
A real highlight is the daily breakfast that is offered.
Usual fare is scrambled eggs, some type of potatoes, and either sausage or bacon.
Of course there is also cereal, waffles, and a lot of other things.
The yogurt with fresh berries as a topping was to die for, it was so delicious!
The staff at the desk and those helping with breakfast were very helpful-this place makes you feel like family.
At times, a host or hostess would even come to the tables offering refills on coffee or juice.
This made for a very pleasant stay, and we hope to return next year.
We were pleased with the cleanliness of the place(everyone, including the housekeeping staff was very friendly and helpful) and would highly recommend this as a great place to stay.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, April 1, 2014
Tim,

Thank you for staying with us and for taking the time to provide feedback in regards of your recent stay. The team was thrilled to hear your comments about being the BEST hotel within the Hilton family. We can't thank you enough for your business and hope to see you again.

With hospitality,

Mike Spangenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hustisford, Wisconsin
1 review
4 of 5 stars Reviewed March 17, 2014

We came to visit family & friends and hit a couple of Spring Training games. The room was more than what we expected!! Beautiful!! The management (and staff) were extremely friendly and helpful. We stayed on the Friends & Family plan so we were doubly blessed by the rate. We had a little trouble with the internet...not quite as High speed as they say..otherwise I would have rated it Excellent! We did choose the first level, so it was a little noisy with the upstairs traffic, but nothing we couldn't tolerate! They do offer a type of dinner Mon-Thur which we weren't expecting. Plenty of choices for breakfast. All in all, it is a great place to stay & from the number of families I saw shows me that it is also very family oriented!!

Room Tip: ask for a higher level room. less noisy.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 16, 2014

Overall a very pleasant stay. I came down for some sunshine and to see some spring training games. I especially enjoyed the morning breakfast. There was plenty of parking and a shopping center within walking distance. Easy access to the freeway is always nice.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, April 1, 2014
Dear Valued Guest,

Thank you for staying with us during your time in Phoenix. We are glad to hear you had fun while enjoying spring training baseball. We hope to see you back every year. Have a fantastic week ahead.

With hospitality,

Mike Spangenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 stars Reviewed March 10, 2014

The hotel was clean fresh and the hotel staff was more than accomidating. Treated you like they had nown you forever. If you needed something they were right there to help you or get it for you. The location was good since the resturants and shopping mall was always within walking distance.The overall experiance for my stay was like I was staying with friends and not just a paying customer.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, March 17, 2014
Arthur,

Thank you for taking the time to provide some valuable feedback in regards of your recent stay. Our team takes pride in building relationships with our guests so thank you for the compliments. We look forward to serving you again if or when you return to Phoenix.

With hospitality,

Mike Spangenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 10, 2014

We regularly visit the Phoenix area for both business and pleasure. This hotel is our top choice - we are always treated well and made to feel welcome. It's a lot like coming to a home away from home.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, March 17, 2014
Dear Valued Guest,

Thank you for staying with us during your time in Phoenix. We loved hearing that our team welcomed you and made you feel right at home. Have a fantastic week ahead.

With hospitality,

Mike Spangenberg
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Phoenix North - Happy Valley

Address: 2470 West Charlotte Drive, Phoenix, AZ 85085
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Phoenix
#1 Family Hotel in Phoenix
#6 Romantic Hotel in Phoenix
#15 Best Value Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Phoenix North - Happy Valley 3*
Number of rooms: 134
Official Description (provided by the hotel):
The Homewood Suites by Hilton Phoenix North-Happy Valley is located 25 minutes from Sky Harbor International Airport and dynamic Downtown Phoenix, Arizona. The North Phoenix area encompasses fashionable residential communities, the Happy Valley Commercial District, Deer Valley Industrial developments and the Deer Valley Municipal Airport. We are situated in the midst of North Phoenix and you will find us along I-17 North. ... more   less 
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Also Known As:
Homewood Suites Phoenix North - Happy Valley Hotel Phoenix

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