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“Fantastic Quality- Great Price!” 5 of 5 stars
Review of Homewood Suites Phoenix North - Happy Valley

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Homewood Suites Phoenix North - Happy Valley
3.0 of 5 Hotel   |   2470 West Charlotte Drive, Phoenix, AZ 85085 (Deer Valley)   |  
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Ranked #1 of 175 Hotels in Phoenix
Certificate of Excellence 2014
Palm Harbor, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic Quality- Great Price!”
5 of 5 stars Reviewed June 25, 2013

A very nice hotel with an attentive staff, convenient to many restaurant choices and stores. But also if you are tired after a long day, you can head straight to the hotel and have a nice complimentary dinner there. And the quietness of this hotel is superb!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy D, Operations Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, June 27, 2013
Jennifer,

Thank you for taking the time to share your positive experience with everyone. I am glad that you found our staff to be so attentive and that you were able to enjoy our tasty dinners.

We hope we get the chance to be your home away from home the next time you find yourself in Phoenix.

Jeremy Dunkin
Operations Manager
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318 reviews from our community

Traveler rating
    252
    50
    11
    3
    2
See reviews for
86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Yukon, United States
1 review
4 of 5 stars Reviewed June 24, 2013

This room was very comfortable for the price. We stayed 4 nights and one night, housekeeping did not clean our room or replace towels, so we had to call about that, but overall very clean. The breakfast is excellent!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy D, Operations Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, June 25, 2013
Rusty,

Please allow me to apologize for the lack of housekeeping service you received one day. I can assure you that this is not typical. We are currently looking into how this error occurred and you can be assured that we will use it as a teaching opportunity to ensure that it does not happen again.

Thank you for bringing this to our attention and we hope to better serve you the next time you are in the Phoenix.
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Brno, Czech Republic
1 review
4 of 5 stars Reviewed June 16, 2013

very satisfied in overall, excellent staff and room, can recommend, I will definitely use again. to fill 200 characters here it is all again and again: very satisfied in overall, excellent staff and room, can recommend, I will definitely use again. very satisfied in overall, excellent staff and room, can recommend, I will definitely use again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy D, Operations Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, June 25, 2013
Martin,

Thank you for the great review, we feel our team is second to none in service and we love to hear that you feel that way as well!

Safe travels!
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Albuquerque, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 12, 2013

Staff was courteous and professional. Rooms were very clean (this from a "germaphobe"). Beds were extremely comfortable. My room was next to the basketball court and pool, but I never heard any noise when people were out playing. I was only there over a weekend and didn't experience the complimentary dinners, but I did enjoy their breakfasts. Food was wonderful.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy D, Operations Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, June 25, 2013
Janet,

Thank you for the kind words! Our housekeeping team takes great pride in their work and to know that it passed your inspection made them very happy. Glad to hear your enjoyed the breakfast while with us, the food and beverage team was exctied as well!

Thank you again!
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San Diego, California
1 review
5 of 5 stars Reviewed June 9, 2013

My wife and I stayed here and it was a very comfortable experience. The staff were courteous and friendly. The food was good. Free beer and wine. The place was full but it felt very private. Nice pool area. We grilled some steaks one night and hung out on the patio. The rooms are big and feel new and clean. We liked the full size fridge and microwave. I would stay here again. Also, there are so many stores and restaurants just right around the corner (very convenient!).

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy D, Operations Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, June 25, 2013
Joel,

Thank you for taking the time to share your experience on your recent visit with us. I am glad to hear that you had a chance to use the grills and enjoy the wonderful Phoenix weather! I have made sure to pass along to our food and beverage team how much you enjoyed the food that was prepared; they were excited!

Thank you again for your time and we hope to see you back soon!
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Neenah, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

We were visiting our family in the Phoenix area and I chose Homewood for its location as well as being a Hilton company. Everything was clean and the room was quite quiet in the later evening. Breakfast was very adequate and refilled right up to the end of serving time. We did not use the evening meal as we arrived after it was over. Very secure facility, would stay again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, May 30, 2013
Greetings and thank you for sharing your last experience with us! I'm glad you were able to have an enjoyable time while traveling with family and that you were able to join us for breakfast. We know we're on the right track when we hear responses like yours and for that I thank you.

Please let us know the next time you're in the area as we would love to continue to be your hotel of choice.

Safe Travels,

Trent Johnson
General Manager
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Hemet,Ca
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

nice hotel - helpfull & friendly staff clean & quite except for 1 noisey a/c in living room pool not heated so was coldgood breakfeast buffet was very good with good variety would stay here again close to good resterants and shopping

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review, May 30, 2013
Hello and thank you for taking the time to share your experience with us. We know you have many options when it comes to hotel accomodiations, we feel privilidged you chose ours. Detailed reviews are so important in our continued success and the way we run our business. I wanted to apologize for you not having an outstanding experience in all areas of our hotel. I've talked with our engineering department and they have corrected the issue with the a/c unit in your suite and they have also researched the tempature of the pool and spa. We look forward to getting another opportunity to WOW you the next time you come to Phoenix.

Please contact me personally and I'll be more than happy to make your next room reservation as well as discuss any concern you may have for your next visit.

Thanks again,

Trent Johnson
General Manager
tjohnson@ncghotels.com
623.580.1800
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Additional Information about Homewood Suites Phoenix North - Happy Valley

Address: 2470 West Charlotte Drive, Phoenix, AZ 85085
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Phoenix
#1 Business Hotel in Phoenix
#6 Romantic Hotel in Phoenix
#15 Best Value Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Phoenix North - Happy Valley 3*
Number of rooms: 134
Official Description (provided by the hotel):
The Homewood Suites by Hilton Phoenix North-Happy Valley is located 25 minutes from Sky Harbor International Airport and dynamic Downtown Phoenix, Arizona. The North Phoenix area encompasses fashionable residential communities, the Happy Valley Commercial District, Deer Valley Industrial developments and the Deer Valley Municipal Airport. We are situated in the midst of North Phoenix and you will find us along I-17 North. ... more   less 
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Also Known As:
Homewood Suites Phoenix North - Happy Valley Hotel Phoenix

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