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“vacation” 5 of 5 stars
Review of Hampton Inn & Suites Phoenix North-Happy Valley

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Hampton Inn & Suites Phoenix North-Happy Valley
2.5 of 5 Hotel   |   2550 West Charlotte Drive, Phoenix, AZ 85085   |  
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Ranked #1 of 174 hotels in Phoenix
GreenLeadersBronze level
Okmulgee, Oklahoma
1 review
“vacation”
5 of 5 stars Reviewed May 14, 2013

This is the third year in a row that we have stayed here. We stay for five nights each time we come to Phoenix. The staff is extremely friendly and helpful. The rooms were very nice and CLEAN. The beds were extremely comfortable. I really don't care to stay anywhere else when we visit Phoenix. The location is excellent. Lots of shopping and eating locations close by. The breakfast at the hotel is very good and a very large selection.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 30, 2013
Thank you for taking the time to rate us on TripAdvisor! We're happy you enjoyed our amenities and had a chance to take advantage of our great location. We know you have many options when it comes to hotels, thank you for making us your #1 option.

Have a great week and we hope to see you soon.

Safe Travels,

Trent Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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320 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

My husband and I stayed for one night prior to our departure from Phoenix. The rooms were extremely nice and the bed was exceptionally comfortable. Families looked as though they were enjoying the outdoor pool. It was great to have access to a washer & dryer and the business center was wonderful considering we needed to check E-mails and print out boarding passes. The front counter staff was friendly and were able to answer all our questions. The location was perfect and accessible to lots of eating establishments and shopping.
We would have liked to have control over the A/C. The room was a little stuffy but not anything to complain about!

Room Tip: Approximately 25 minutes from airport.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 9, 2013
Thank you for sharing your feedback with us! We're glad you enjoyed our amenities and where able to take advantage of all the close restaurants. We know you have a lot of options when it comes to hotels and we're glad you chose us. I'd also like to thank you for the feedback on your a/c unit, we love to hear areas for us to improve and I assure you we will address it.

Thanks again and we look forward to seeing you again soon.

Trent Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snowflake, AZ, United States
1 review
5 of 5 stars Reviewed May 8, 2013

The hotel was clean with an inviting atmosphere. The room was clean and fresh. The staff was very helpful and friendly. Though I only stayed one night I will be returning again the end of this month and I will be booking a room here! It's a great place to stay easy to get to and did I say CLEAN!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 30, 2013
Greetings and thank you for the great feedback! We are pleased to hear how much you enjoyed you short time with us. I've taken the opportunity to pass along your comments regarding the great cleanliness with our housekeeping team and they were very excited. We take great pride in providing superior cleanliness and comfotable accomodiations.

Thanks again and we look forward to seeing you again soon!

Trent Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

We stayed here en route from PHX to Grand Canyon and the Utah National Parks, and again on our return. Friendly staff, comfortable room, nice pool,good restaurants and shops nearby. Excellent for our purpose.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 9, 2013
Thank you for sharing your experience with us. We hope you enjoyed your tirp to the Grand Canyon and we're glad you made it home safe.

Thanks again!

Warm Regards,

Trent Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VICTORIA
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

I booked this hotel using points, and it was superb. If I had to name a best feature, it likely would be the wonderful included breakfast with lovely hot items including turkey sausages, eggs, bacon (I think) and a whole host of other quality choices. Not a "budget breakfast", steps up from that.

Gorgeous high ceilinged dining area for breakfast; live tropical floral arrangements in lobby area; great outdoor pool.

Nice furniture pieces (an Asian touch) as guests exit the elevator on their assigned flooor.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 8, 2013
Thank you very much for your feedback! We're so glad you enjoyed our breakfast as we know how important that is in order to start your day off right. We hope you enjoyed the rest of your trip while here in Phoenix and look forward to seeing you again soon.

Warm Regards,

Trent Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia Fields IL, United States
1 review
5 of 5 stars Reviewed May 3, 2013

This was our first stay at The Hampton for a family wedding. Didn't know what to expect and it exceeded expectations. Thanks to the entire staff for their professionalism and making sure we were happy. Everyone was great. Highly recommended.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 30, 2013
Thank you for taking the time to send some feedback our way! It's great to hear comments like yours so we know we're on the right track with great service. I'm glad you had a pleasant and comfortable stay while you were in town celebrating a wedding. We look forward to you next visit to the Valley of the Sun.

Warm Regards,

Trent Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 29, 2013 via mobile

The front desk staff at this inn is very good, especially Candace. She is very professional and will always find a way to help a guest. She is the best of the best. The rooms are clean, the breakfast area is quite nice and clean. Overall I give this property and staff 5 stars.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrentGlendale_AZ, General Manager at Hampton Inn & Suites Phoenix North-Happy Valley, responded to this review, May 8, 2013
Thank you for sharing your experience with us! I'll be sure to share your "shout out" with the team as Candace has been a Super Star for us. Thanks again and we look forward to your next visit to the Valley of the Sun.

Trent Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix North-Happy Valley

Address: 2550 West Charlotte Drive, Phoenix, AZ 85085
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Phoenix
#3 Business Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#8 Green Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix North-Happy Valley 2.5*
Official Description (provided by the hotel):
Bask in the sun…delve into Native American historical sites…or enjoy a round of world-class golf. When you visit Happy Valley, all the best of Phoenix is at your command. The Hampton Inn & Suites is located within 25 miles of downtown Phoenix near the Deer Valley municipal airport. ... more   less 
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Also Known As:
Hampton Inn & Suites Phoenix North / Happy Valley Hotel Phoenix
Hampton Inn And Suites Phoenix North / Happy Valley

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