I booked this through Hotwire, and stayed with my husband and daughter for one night. Though from the outside the neighborhood and hotel look a bit sketchy (as does everything around the PHX airport), the inside has been renovated and it is much nicer than you would think. The rooms are quiet, spacious, and updated. The hotel cafe is nice a reasonably priced with a real restaurant with updated options and a starbucks stand. In order to access the floors you must use your room key in the elevator, which provides an extra sense of security. For a quick stay if you get into town late or have an early flight to catch the following day, I would recommend this hotel as a safe, reasonably priced choice.

My experience at this hotel was just fine. Check-in was easy, the staff friendly, and the room clean and comfortable. I liked the free parking, except that one cannot turn left out of the lot, and there is some distance to go on Washington before a U-turn can be made. But a closer U-turn slot is almost ready to be opened, along with the new Metro.

Yes, the tv's are old, but that was about the only problem I saw.

Used Hotwire for the first time to get a room near the airport. Everything was 200 plus, ended up getting placed here for 135. The rooms are "newly renovated", but they are still very dingy. The ceilings in the room were very low, I could flat palm them and I'm not very tall. There was an unpleasant odor in the room. It was like it used to be a smoking room and then was converted to non-smoking. Or maybe it was just mold. Couch had questionable stains.

TV was ANCIENT! Very poor picture quality and non-existant sound. It didn't help that I had stayed at the Hyatt Place North Phoenix the previous night with a 42" plasma.

The AIRPORT SHUTTLE was excellent and the whole reason for the stay. I had an 8am flight and did not want to deal with returning a rental and driving in the morning. There were several pilots and flight attendants on the bus as well. I believe the guy said it runs every 15 in the peak morning hours and every half hour during the day.

In short, If you have an early flight it is worth the stay. I would use Hotwire and select 3-star hotel near the airport. I wouldn't pay $2xx+ for this room though.

I stayed in this hotel overnight while traveling through the Phoenix airport. I called for a courtesy pick up and the person who answered my call directed me to the pick up location and the driver showed up in the time she indicated. While this might not seem too difficult, you would be surprised. The check in process was quick and efficient. The "business center" is two computers in the lobby. That was the only negative. While someone spent 45+ minutes checking their e-mail and another spent 45+ minutes looking at internet dating sites I got pretty annoyed I couldn't print out my boarding pass. The front desk staff gave me a key to the concierge room on the 10th floor (I'm Platinum with InterCont). This solved my problem. The room service meal was excellent (awesome Salmon) and the HVAC and internet connections were perfect. I was at the airport and through security in 20 minutes from this location (I used the elite security line). I will stay here again when in Phoenix.