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“good place to stay” 4 of 5 stars
Review of Holiday Inn Express Chandler - Phoenix

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Holiday Inn Express Chandler - Phoenix
2.5 of 5 Hotel   |   15221 S 50th St, Phoenix, AZ 85044   |  
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Ranked #38 of 174 Hotels in Phoenix
Nova Scotia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“good place to stay”
4 of 5 stars Reviewed March 31, 2013

We stayed for one night here room included fridge and microwave there was also a breakfast served.The hotel is quite near I10 interstate no noise in our room also about 20 minutes from airport.There are lots of places nearby to eat.
We liked hotel and would stay again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, April 3, 2013
Thank you so much for posting your review on Trip Advisor in regards to your recent stay at the Holiday Inn Express & Suites Phoenix - Chandler. Your willingness to share your thoughts with us is genuinely appreciated. We rely on our guests to let us know how we are doing and how we may better meet your needs. We really appreciate and value your comment that you would stay at our hotel again. Please do not ever hesitate to contact us to arrange your next stay at our hotel when you are in our area, to personallly assist you. We hope to see you again in the near future!
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135 reviews from our community

Traveler rating
    65
    47
    16
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Campbell, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 29, 2013

I spend way too much time on the road (over 200 nights per year) and this Holiday Inn Express is something I look forward to. This trip was the fourth in the past 12 months to this area. Even though it is near the highway the rooms are super quiet. The rooms are very new and fresh and the staff understands that this is the "hospitality" industry.
Breakfast is the best in the Holiday Inn chain as far as I'm concerned, too.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, April 3, 2013
Thank you so much for following up on your recent stay with us. We are so happy that you enjoy staying at our hotel when you travel to our area. We strive to do our best to make you as comfortable as possible and hopetully think of the Holiday Inn Express & Suites Phoenix-Chandler as your "home away from home". We do strive to emulate and show all of our guests that we truely do understand the "hospitality" industry in every way. We do appreciate your comments about our breakfast and will continue to provide the same quality as always! I look forward to the opportunity to welcome you back to our hotel in the near future. Please do not hesitate to contact us if we may help in any way!
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Santa Monica, California, United States
2 reviews
5 of 5 stars Reviewed March 15, 2013

I love this place. Yes. It's a bit off the beaten path, but just an awesome ambience about this place. Very friendly staff. Comfortable rooms. Stayed here three times while travelling from Florida to SoCal. I'll stay there again when travelling through. Great place.

Room Tip: All are good here.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, March 18, 2013
Thank you so much for posting a review on Trip Advisor for our hotel. We value your opinion. Your comments are greatly appreciated. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler. Please do not hesitate to contact us for future reservations or if we may help in any other way!
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Bayan Lepas, Malaysia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 15, 2013

I have stayed in this hotel for 6 nights during my business trip to Chandler in March 2013. This is a very nice and decent hotel that is valued for money. With self-service laundry, fitness center, business center, and vending machines, that's probably all you need while away from home. It is located next to the freeway which makes it easily accessible to other towns

Breakfast selection is limited but it does have some varieties to satisfy different appetite. There are plenty of parking lots around the hotel building. I especially loved the king size bed and quiet room that I had. Staff are friendly and helpful. I will definitely staying here again and this hotel surely worth the recommendation.

Room Tip: Ask for room that is not facing the freeway.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, March 18, 2013
Thank you so much for posting a review on Trip Advisor for our hotel. We value your opinion. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler. Please do not hesitate to contact us for future reservations or if we may help in any other way!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
5 of 5 stars Reviewed March 8, 2013

Myself and several of my office partners travel to the Chandler, AZ area several times a year for business. We have all agreed the Holiday Inn Express is one of the nicest hotels in the area with outstanding prices. I certainly enjoy the complimentary breakfast and friendly service. My room is always clean when I return from work, and I'm always greeted with a smile. The pool, work out room, and laundry service is just an added extra bonus that keeps me coming back. It's nice to know when I travel to Chandler, I never need to look for a hotel. I just book with Leslee at the Holiday Inn Express so I can concentrate on work.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, March 11, 2013
Thank you so much for posting a review on Trip Advisor for our hotel. We value your opinion. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. We do appreciate that your past experiences at our hotel and been exceptional and we will do everything in our power to make sure that your future experiences are at the same level, or better. Your willingness to share your recent experience is genuinely appreciated. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler. Please do not hesitate to contact us for future reservations or if we may help in any other way!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed March 4, 2013

This was not only a clean, convenient and friendly place to stay...but the hotel staff did a great job of working with our meeting group to make sure we were as comfortable as possible and were able to put on a timely and professional meeting. Additionally, the staff was understanding of our needs to use the meeting room much longer than expected each night, working around our schedule as much as necessary. As a result, we will be staying there the next 2 weeks during our travels to the Phoenix area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, March 8, 2013
Thank you so much for posting a review on Trip Advisor for our hotel. Thank you for attending a meeting and staying at our hotel. We value your opinion. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler. Please do not hesitate to contact us for future reservations or if we may help in any other way!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henderson, Nevada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2013

I have stayed at this hotel many times. They always welcome me back, like I am returning home. Leslee is always helpful and accomodating whether it is for one room, 10 rooms or some meeting space. I love coming to this hotel when I come to Phoenix for business or pleasure.

Room Tip: all the rooms are nice.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslee K, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review, February 22, 2013
Thank you so much for posting a review on Trip Advisor for our hotel. We value your opinion. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously and if we appreciate that you recognized one of our Associates. Your willingness to share your recent experience is genuinely appreciated. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler. Please do not hesitate to contact us for future reservations or if we may help in any other way!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn

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