We were upgraded to a suite with one bed and a pullout couch when we made the reservation. We wanted to be on the quiet side as the other side faces the highway. When we arrived we didn't think the pullout couch would work so we requested a room with two beds. We were told that all the two bed rooms faced the highway. We moved to a two bed room that faced the highway and it was very noisy. I couldn't sleep due to the noise. We had intended to stay five nights but checked out after one night. The person at the front desk could not run a different credit card than the one we used when we checked in. We had just used that credit card so I know it worked. The front desk person that morning was not very helpful at all. Moved to the LaQuinta next door got a quiet room stayed that for the remaining four nights. Don't stay here if you need two beds because you will be on the noisy side. The only reason I didn't rate this as terrible was because the front desk clerk the night we checked in tried to accommodate us.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more less
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- Also Known As:
- Holiday Inn Express Chandler - Phoenix Hotel Phoenix
- Holiday Inn Phoenix
- Phoenix Holiday Inn