I spent one night here on business when our intended hotel was full for the night. We arrived late and were quickly checked in. We drove a short distance back to a Cracker Barrel restaurant nearby for dinner as only breakfast is served in the hotel. The room was large, clean and nicely appointed. My only complaint was the heater/AC unit mounted below the window. It evidently had not been used in heat mode for some time so when turned on caused the room to smell of burnt dust. That cleared out after a bit but the unit was loud enough that I finally just shut it off so I could sleep. Please understand that it was not any louder than others I have experienced - I just find them annoying in general. Fortunately, Phoenix in November is not too warm or too cold so that worked fine. I was on the freeway side of the building so I could hear some vehicle noise as a result, but it was not bad and did not affect my sleep. The continental breakfast in the morning was nice. All in all, recommended.

I stay at this hotel every time I am in town and enjoy my stay immensely. The staff is very accommodating and attentive to my every request. The facility is well kept up and the fantastic location is just icing on the cake!!!

Great hotel & service. Very friendly staff.
The hotel is in great location close to restaurants and shopping centers.
The breakfast is nicely organized and includes a very reach variety.
There is hot coffee 24 hours with fresh cookies in the afternoon a few times a week.
The business center includes all that is needed and is very quiet.
The pool is clean and is located in a quiet area.

We have been on a coast to coast to coast roadtrip and are on the long stretch back to North Carolina. This hotel is lovely. We have many to compare it to and it stands up well among the best. The room is large and well appointed and quiet. The breakfast room looks great and we know there will be no surprises with the breakfast. I figure if I wanted to complain about the breakfast food, I should just be quiet and go somewhere else to eat. Its free and filling - enough said. Although those cinnamon buns are pretty amazing.
I recommend anyone who stays with Holiday Inn join their Priority Club and start earning points. At this hotel we had a handwritten note from the GM along with our basket of goodies. Nice touch.
Also there is a Cracker Barrel within walking distance for meals AND nice touch that the sidewalks are all wheelchair accessible. Not necessary for us but we notice such things.