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“Good Park and Fly Hotel” 4 of 5 stars
Review of Hilton Garden Inn Phoenix Airport North

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Hilton Garden Inn Phoenix Airport North
3.0 of 5 Hotel   |   3838 E. Van Buren, Phoenix, AZ 85008 (Central City)   |  
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Ranked #35 of 175 hotels in Phoenix
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
“Good Park and Fly Hotel”
4 of 5 stars Reviewed December 15, 2012

We usually stay at the Phoenix Hilton but the Inn offered a good rate. Nice place, good room but small and comfortable. We had a room at the end of the hall so it was quiet. Nice big shower. Food was good in the dining room but they were understaffed and neve were waited on so we sat at the bar to order and eat. I was told we weren't delivered a paper because we weren't a high enough Honors status, which is odd and not like others Hilton properties. We would stay again.

Room Tip: End of hall away from elevator.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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400 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Floyd, VA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2012

I booked my stay at this property based on the decent reviews, and the low price I was able to secure. The location is great for the airport, and for getting around town. A surprise, however, was to find that it is in the "red light district" of Phoenix. LOL. I discovered this upon driving from the airport. BUT, the hotel is just a stone's throw from nicer areas, and I can say I felt safe there. The hotel itself is LOVELY. The food is very tasty, so do not hesitate to stay in for dinner. There is an older steakhouse just up the street (The Stockyard) and it comes recommended. The rooms are very clean and modern, the hotel is quiet, and the staff very helpful and friendly. The only complaint I could have is the wireless internet is SLOW, so much it interrupted being able to work effectively. I did mention it during the stay, and the staff was aware, so it may have been an unusual circumstance. I would definitely stay again!

Room Tip: The even numbered rooms face away from the airport and have a lovely view of the mountains.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Padua
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2012

Located on Van Buren, the neighborhood isn't actually the best one of Phoenix, but is pretty close to PHX and that's why we stayed there in 2010.
Service is good, as well as cleanliness and breakfast is actually excellent considered the class of the hotel.
They serve the airport and the rental terminal with a complimentary shuttle bus.

All in all a great value for anyone who need to stay close to Sky Harbor for some time.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 24, 2012

Always a nice place to stay,
Very close to the airport with a shuttle that runs every 30 min 24 hrs
But no airport noise, The hotel is not in the flight path as many others are.
Staff is always helpful and friendly,
Great value for the money.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Mount Laurel, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 22, 2012 via mobile

I traveled to Phoenix for a short business trip. I booked the Hilton Garden Inn through Pricelinr. Everything was perfect at the motel; from the bed to the breakfast. The service was also great. I highly recommend staying at this location.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IN
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 5, 2012

What more could you want? Well, maybe a few restaurants within walking distance. I went out for dinner, and it was a bit of a hike. Luckily it was a gorgeous evening out....I could see it being unbearable much of the year.

The hotel itself if close to PHX, but not quite in walking range. They do run a shuttle often (every half hour, I think), so that helps.

Staff was great in the common areas at the bar and the breakfast. Professional and efficient. The beds were the standard Garden Inn select-a-firmness. The shower was plenty hot, lots of pressure and nice towels. A definite recommend. Thanks!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Owner at Hilton Garden Inn Phoenix Airport North, responded to this review, November 7, 2012
Thank you very much for taking the time to post your comments after your recent stay with us.
Please note that the hotel is located only one block north of a Phoenix Light Rail stop, providing easy access to downtown Phoenix and Tempe where you will find a wide assortment of restaurants, shops and local attractions. As a convenience to our guests, we sell light rail passes at the front desk.

We look forward to your next visit.

Sincerely,

Marilyn Edwards
Owner/Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cottonwood, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

Staff is outstanding and very courteous. Best HGI I have ever stayed at and will always stay there if rooms are available. People recognize you by name and go out of their way to make your stay enjoyable. Breakfast is fantastic with cook to order meals with fresh fruit, and healthy turkey sausages. The bar/lounge area has several TV's so you have a variety of sports/news shows to watch. I have left my vehicle there several times when I have flown on trips. The security is very good and have never had a problem.

Room Tip: If you like to see airplanes landing and taking off ask for an odd number room on the higher floors.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Owner at Hilton Garden Inn Phoenix Airport North, responded to this review, November 7, 2012
Thank you so very much for your kind comments, as our guest's feedback is so important to us. We appreciate your loyalty to the Garden Inn brand, and are pleased to be your favorite HGI in the area offering a delicious breakfast in the morning, a relaxing atmosphere in the evening, and superior service throughout your stay.

We hope to see you again in the near future.

Sincerely,

Marilyn Edwards
Owner/Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E. Van Buren, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Best Value Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#49 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Official Description (provided by the hotel):
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix

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