This was my first stay at an aLoft hotel, and it is a very interesting concept. Overall, I liked it and would choose an aLoft in certain circumstances in the future. At first glance, it reminded me of an upscale dorm, but not in a bad way! It is obviously aimed at young travelers, but worked quite well for this 50-something traveler. The decor is modern, slighty industrial, and mostly Ikea-esque. But I liked it!
The desk staff was mostly young, wearing polo shirts instead of suits, but they were friendly and helpful. Check in and any questions were handled quickly and and they didn;t make me feel like I was the "old person". There were people of all ages staying there. The lobby has lots of couches and chairs, a bar with several TV's, a computer access area, a pool table and a small area with foods to purchase. The food items included a good variety of choices including salads, sandwiches, breakfast items, soda, juices, snack bars, items to microwave, and other things. Prices were reasonable.
At first glance in the room, I was skeptical, but after checking it out a bit, I really liked some of the features! First, there are LOTS of outlets - and none are behind furniture! So there is no problem with all of the tech gear! There is a large desk, a table, a built-in bench/couch that a small person could probably sleep on if needed. The closet is open, with a curtain and open shelves. There is no dresser or drawers. The bathroom has a LARGE countertop, which was great, and a sliding door to close off the toilet/shower area. There is also a cube fridge. All of the furniture is built-in. The rooms seemed to be pretty well sound insulated, it was pretty quiet when I was there, but it wasn't very high occupancy.
The wireless internet is free! And there is a unit on the desk to plug your electronics (laptop, games, etc) and you can show it on the large HD TV. Parking is free, but I found that I did not use my rental car, since the Metro was fast, cheap and convenient. There is a nice patio and small pool with lots of chairs and couches. The building shades the pool/patio by mid-afternoon, so if you want sun, go earlier in the day.
The location is great, right across the street from the free airport shuttle drop-off spot, across the street from the Metro (light rail) station (All day pass is $3.50, get to the Convention Center in about 20 minutes!), next to a convenience store, and just steps to a Ruby Tuesday Restaurant (not fine dining, but OK when you just need a meal!)
Overall I really liked it, but there were a couple of drawbacks -the biggest one was that the heating/cooling unit in room was loud (you had to change the TV volume every time it went on or off) and it created a draft. Other minor issues were that occasionally airplane noise was a bit loud, but not a huge problem, and in the bathroom there are no rods or hooks to hang your hand towel near the sink.
So for a comfiortable, convenient room near the Phoenix airport, the aLoft hotel is a good choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.